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For Companies At a Glance
- Tasks: Support co-founders in strategic initiatives and lead cross-functional projects.
- Company: Join RefNow, a fast-growing startup revolutionising employment referencing with cutting-edge technology.
- Benefits: Enjoy 25 days holiday, private medical insurance, tech allowance, and a learning budget.
- Why this job: Gain hands-on experience in a dynamic environment and contribute to innovative solutions in HR tech.
- Qualifications: Experience in a startup, strong analytical skills, and excellent communication abilities required.
- Other info: Hybrid work model available, with opportunities for personal and professional growth.
The predicted salary is between 36000 - 54000 £ per year.
Location: Hybrid / London or Remote (UK)
Salary: up to £45k
About RefNow
RefNow is on a mission to revolutionise the way employment history data is collected and shared. Our platform is the #1 most rated employment referencing system for HR teams and recruiters, trusted by companies across the globe. We believe referencing should be fast, secure, and candidate-friendly - and we’re building the hiring platform of the future to make that happen. Founded by a team passionate about technology and the future of work, RefNow has grown rapidly and continues to innovate. We leverage AI to streamline the referencing process and are always exploring new and better ways to improve efficiency, accuracy, and the overall experience for both employers and candidates to collate as many valuable insights as possible.
The Role
We’re looking for a sharp, driven, and entrepreneurial Founders’ Associate to work directly with the co-founders and leadership team. This role is a hybrid of strategic support, operations, and executive assistance - ideal for someone who wants to gain exposure across all areas of a high-growth SaaS startup and be part of key operations at the highest level. You’ll have your hands in product, operations, finance, marketing, and customer success - and no two days will be the same.
What you’ll be doing
- Working closely with the three co-founders to drive strategic initiatives and support company goals
- Leading cross-functional projects and ensuring effective collaboration across teams
- Supporting executive decision-making through research, meeting preparation, and follow-ups
- Contributing to customer communication and engagement, including product updates and marketing content
- Enhancing our digital presence and supporting growth across social media and marketing channels
- Conducting market and competitor research to inform product and go-to-market strategies
- Supporting customer success and operations, including payments, support systems, and vendor management
What you’ll bring with you
- Experience in a startup or fast-paced environment
- A sharp, analytical mind with excellent problem-solving ability
- Natural communication skills, with the ability to collaborate across all levels of the business
- Ability to multitask and prioritise, staying calm and focused under pressure
- High integrity and discretion, especially when handling sensitive business information
- Curiosity, energy and the hunger to learn fast and take ownership
Perks
- 25 days holiday + bank holidays
- Private medical insurance
- Tech allowance
- Learning & development budget
- Remote-friendly setup with flexibility
- Mental health support & wellbeing initiatives
Founder\'s Associate employer: RefNow
Contact Detail:
RefNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Founder\'s Associate
✨Tip Number 1
Familiarise yourself with RefNow's mission and values. Understanding their focus on revolutionising employment history data will help you align your conversations and demonstrate your passion for their goals during interviews.
✨Tip Number 2
Showcase your experience in a startup environment by preparing specific examples of how you've contributed to growth or innovation in previous roles. This will highlight your ability to thrive in a fast-paced setting, which is crucial for the Founders' Associate position.
✨Tip Number 3
Research the latest trends in SaaS and employment referencing systems. Being knowledgeable about industry developments will allow you to engage in meaningful discussions with the co-founders and demonstrate your analytical skills.
✨Tip Number 4
Prepare thoughtful questions about RefNow's current projects and future plans. This shows your genuine interest in the role and helps you understand how you can contribute effectively to their strategic initiatives.
We think you need these skills to ace Founder\'s Associate
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Founders’ Associate position at RefNow. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise any experience in startups or fast-paced environments, and showcase your problem-solving abilities and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also demonstrates your understanding of RefNow's mission. Highlight how your background and skills make you a perfect fit for supporting the co-founders and driving strategic initiatives.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at RefNow
✨Show Your Entrepreneurial Spirit
As a Founders' Associate, you'll be working closely with the co-founders. Demonstrate your entrepreneurial mindset by sharing examples of how you've taken initiative in previous roles or projects. This will show that you're not just looking for a job, but are genuinely interested in contributing to the company's growth.
✨Highlight Your Problem-Solving Skills
The role requires a sharp analytical mind and excellent problem-solving abilities. Prepare specific examples of challenges you've faced in fast-paced environments and how you overcame them. This will help illustrate your capability to handle the dynamic nature of a startup.
✨Prepare for Cross-Functional Collaboration
You'll be leading cross-functional projects, so it's essential to demonstrate your communication skills. Be ready to discuss how you've successfully collaborated with different teams in the past, and how you can facilitate effective teamwork at RefNow.
✨Research RefNow and Its Market
Understanding RefNow's mission and the employment referencing landscape is crucial. Familiarise yourself with their platform and recent developments in the industry. This knowledge will not only impress during the interview but also help you ask insightful questions about the company's future direction.
