Social Media & Community Manager
Social Media & Community Manager

Social Media & Community Manager

Exeter Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
R

At a Glance

  • Tasks: Manage social media, create content, and engage with our vibrant community.
  • Company: Join Reflo, a start-up revolutionising sustainable sportswear with a mission to plant trees and recycle plastic.
  • Benefits: Enjoy birthday leave, gym memberships, duvet days, and more perks in a fun work culture.
  • Why this job: Be part of a passionate team making a real impact in sustainability and sports.
  • Qualifications: 4+ years in social media and digital marketing, preferably in fashion or sports.
  • Other info: Collaborative environment where everyone contributes beyond their role; training in AI provided.

The predicted salary is between 30000 - 42000 £ per year.

ABOUT US

Reflo (WWW.REFLO.COM) have burst onto the apparel scene to bridge the gap between sustainable clothing and high-performance premium sportswear. Our goals are monumental and go beyond selling a lot of gear - we aim to plant 1 million trees and recycle over 5 million plastic bottles in our first 5 years. That is something we can all be proud of.

We are a start-up that has achieved great things in a very short existence; including signing multi-year international collaborations and bringing onboard Harry Kane as our first global ambassador and investor. We celebrate our vibrant work culture and boast that our external partners are treated well, therefore our internal environment should echo that. We have created awesome initiatives to ensure our team loves working here, including birthday leave, gym memberships, and a set number of “duvet days.” Plus, don’t miss out on asking about “The Dream Machine”!

ABOUT THE ROLE

RESPONSIBILITIES

  • Social Media Management:
  • Strategic Distribution: Ensure the effective distribution of our content to help us showcase our brand, our products and our partnerships across various social media platforms, including Instagram, Facebook, TikTok, Youtube and LinkedIn.
  • Calendar Planning: Develop and execute content calendars and schedules to ensure a consistent and engaging presence on social media, aligning with brand campaigns, product launches, partnership activations and seasonal themes.
  • Brand Voice: Be our internal champion for ensuring our brand tone of voice is consistent across all platforms as we communicate our mission and vision.
  • Performance Analysis: Use our social media management tools to track, measure, and analyze content performance metrics and KPIs, such as engagement rate, reach, impressions, and conversions, to evaluate success and inform future content strategies and optimizations.
  • Innovation & Development: Monitor social media trends, platform updates, best-in-class systems and collaborate closely with the wider Marketing team to brainstorm, plan, and execute content ideas and concepts that resonate with our target audience and improve engagement and brand awareness.
  • Community Engagement:
    • Engagement: Interact with our social media community by responding to comments, messages, reposting and celebrating user-generated content, fostering a sense of community and building brand advocacy.
    • Relationship Building: Monitor channels and cultivate relationships with key influencers, partners, brand advocates and community members to help us to identify opportunities to increase engagement and build brand loyalty.
    • Community Events & Social Content Management: Help amplify awareness and showcase our involvement in incredible events across our social channels, such as: Reflo branded events, Partner events and Internal Events.

    ABOUT YOU

    • 4+ years of experience in social media, content creation and digital marketing, preferably within the fashion, lifestyle or sports industries.
    • Strong understanding of social media platforms, algorithms, and best practices, with a proven track record of managing schedules of engaging content and growing social media followings.
    • Excellent written and verbal communication skills, with a knack for storytelling and brand narrative.
    • Creative thinker with a passion for sustainability, sports, and visual storytelling.
    • Highly organised with strong project management skills and the ability to multitask and prioritise in a fast-paced, start-up environment.
    • An interest or understanding of developing creative using AI is a bonus. We will provide training in this as we see it as a big opportunity.

    IMPORTANTLY

    At Reflo, we thrive on collaboration and expect everyone to dive in beyond their core responsibilities! We believe in rolling up our sleeves and working together to achieve our collective goals. Embrace a proactive, solution-oriented mindset, seeking opportunities to enhance the team's success and support the development of the sustainability mission across all areas of the business. Contribute feedback on process improvements and workflow optimizations for the company including identifying and integrating AI where possible. Share knowledge and expertise with colleagues to foster a culture of continuous learning and skill development.

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    Contact Detail:

    Reflo® Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Social Media & Community Manager

    Tip Number 1

    Familiarise yourself with Reflo's brand values and sustainability mission. Show your passion for sustainable fashion in conversations and during interviews, as this aligns closely with their goals.

    Tip Number 2

    Engage with Reflo's social media channels before applying. Comment on their posts, share your thoughts on their initiatives, and demonstrate your understanding of their brand voice and community engagement strategies.

    Tip Number 3

    Prepare examples of your previous work that showcase your ability to grow social media followings and engage communities. Be ready to discuss specific metrics and strategies you used to achieve success.

    Tip Number 4

    Stay updated on the latest trends in social media and digital marketing, especially within the fashion and sports industries. Being knowledgeable about current trends will help you stand out as a candidate who can innovate and adapt.

    We think you need these skills to ace Social Media & Community Manager

    Social Media Management
    Content Creation
    Digital Marketing
    Performance Analysis
    Community Engagement
    Brand Voice Consistency
    Project Management
    Creative Thinking
    Storytelling
    Relationship Building
    Trend Monitoring
    Event Awareness
    Communication Skills
    Organisational Skills
    Multitasking
    Understanding of AI in Content Development

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in social media management, content creation, and digital marketing. Emphasise any work you've done in the fashion, lifestyle, or sports industries, as well as your understanding of sustainability.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for sustainability and how it aligns with Reflo's mission. Share specific examples of your previous work that demonstrate your ability to engage communities and manage social media effectively.

    Showcase Your Creativity: Include links to your portfolio or examples of past social media campaigns you've managed. Highlight your storytelling skills and any innovative ideas you have for engaging audiences on platforms like Instagram and TikTok.

    Research Reflo: Familiarise yourself with Reflo's brand, values, and recent initiatives. Mention specific projects or collaborations in your application to show your genuine interest in the company and its goals.

    How to prepare for a job interview at Reflo®

    Showcase Your Passion for Sustainability

    Make sure to express your enthusiasm for sustainability and how it aligns with Reflo's mission. Share any personal experiences or projects that demonstrate your commitment to eco-friendly practices, as this will resonate well with the company's values.

    Demonstrate Your Social Media Expertise

    Prepare to discuss specific social media campaigns you've managed in the past. Highlight your understanding of different platforms, algorithms, and best practices, and be ready to share metrics that showcase your success in growing engagement and followings.

    Be Ready to Discuss Content Strategy

    Think about how you would approach developing a content calendar for Reflo. Be prepared to discuss how you would align content with brand campaigns and seasonal themes, and how you would measure the effectiveness of your strategies.

    Emphasise Collaboration and Teamwork

    Reflo values collaboration, so be sure to highlight your experience working in teams. Share examples of how you've contributed to group projects and how you’ve supported colleagues in achieving shared goals, especially in fast-paced environments.

    Social Media & Community Manager
    Reflo®
    R
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