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- Tasks: Join a dynamic finance team to manage cash collection and resolve customer queries.
- Company: Reflex Group, the UK's largest privately owned print and packaging company.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Join a company committed to quality, innovation, and ethical practices.
- Why this job: Be part of a high-performing team making a real impact in a fast-paced industry.
- Qualifications: Experience in credit control and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Established in 2002, Reflex Group is now the largest privately owned print and packaging company in the UK, employing over 900 people globally. The business is known for its commitment to quality, operational efficiency, ethical practices and a low environmental impact, while continuing to innovate in a fast‑moving industry. Due to continued growth, we are recruiting an experienced Credit Controller to join our busy finance team within the Reflex Division.
This is a fantastic opportunity to join a high‑performing, fast‑paced credit control team in a high‑volume environment. Reporting to the Credit Control Manager, you will play a key role in ensuring timely cash collection, resolving aged debt and queries, and working collaboratively with internal teams to optimise cash flow across the business. You will also provide support and cover for the Accounts Administrator when required.
Key Responsibilities- Manage and prioritise cash collection, with a focus on aged debt and accounts exceeding credit limits
- Proactively work with customers to resolve queries and improve payment performance
- Liaise closely with sales representatives and customer service teams
- Monitor, report on, and contribute to Key Performance Indicators (KPIs)
- Carry out credit limit reviews and review customer payment terms
- Maintain and manage master data in line with company policies
- Perform detailed account reconciliations
- Assist with month‑end close routines
- Provide team support and cover where required
- Process daily invoicing across the Reflex Group (multiple ledgers)
- Post and allocate customer payments
- Issue credit notes as required
- Upload invoices to customer portals
- Set up new customer accounts and delivery addresses
Senior Credit Controller employer: Reflex Group
Contact Detail:
Reflex Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Reflex Group and its values. Show us you understand our commitment to quality and ethical practices. Tailor your answers to reflect how you can contribute to our high-performing team.
✨Tip Number 3
Practice your negotiation skills! As a Credit Controller, you'll need to resolve queries and improve payment performance. Role-play scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Reflex Group.
We think you need these skills to ace Senior Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Credit Controller role. Highlight your experience in cash collection and managing aged debt, as these are key responsibilities in the job description.
Showcase Your Skills: Don’t forget to showcase your skills in communication and collaboration. Mention any experience working with sales teams or resolving customer queries, as this will show us you can thrive in a fast-paced environment.
Be Clear and Concise: When writing your cover letter, be clear and concise. We want to see your passion for the role and how you can contribute to our finance team without waffling on too much!
Apply Through Our Website: Finally, make sure to apply through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Reflex Group
✨Know Your Numbers
As a Senior Credit Controller, you'll be dealing with cash collection and aged debt. Brush up on your financial metrics and KPIs relevant to credit control. Be ready to discuss how you've successfully managed cash flow in previous roles.
✨Showcase Your Problem-Solving Skills
You'll need to resolve queries and improve payment performance. Prepare examples of how you've tackled similar challenges in the past. Think about specific situations where you turned a difficult customer relationship into a positive outcome.
✨Collaborate Like a Pro
This role involves working closely with sales and customer service teams. Highlight your experience in cross-departmental collaboration. Share instances where teamwork led to improved processes or outcomes in your previous jobs.
✨Be Ready for Technical Questions
Familiarise yourself with the tools and software commonly used in credit control. If you've worked with specific accounting systems or invoicing software, mention them. Being tech-savvy can set you apart from other candidates.