At a Glance
- Tasks: Join a dynamic finance team to manage cash collection and resolve customer queries.
- Company: Reflex Group, the UK's largest privately owned print and packaging company.
- Benefits: Full-time hours with a competitive salary and opportunities for growth.
- Other info: Enjoy a supportive workplace with a focus on ethical practices and innovation.
- Why this job: Be part of a high-performing team making a real impact in a fast-paced environment.
- Qualifications: Experience in credit control and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Location: Mansfield and Leicester, UK
Job Type: Full‑Time, Permanent
Hours: Monday – Thursday: 8:30am – 5:00pm; Friday: 9:00am – 3:00pm; One in five Fridays until 5:00pm
About the Company
Established in 2002, Reflex Group is now the largest privately owned print and packaging company in the UK, employing over 900 people globally. The business is known for its commitment to quality, operational efficiency, ethical practices and a low environmental impact, while continuing to innovate in a fast‑moving industry.
Due to continued growth, we are recruiting an experienced Credit Controller to join our busy finance team within the Reflex Division.
The Role
This is a fantastic opportunity to join a high‑performing, fast‑paced credit control team in a high‑volume environment. Reporting to the Credit Control Manager, you will play a key role in ensuring timely cash collection, resolving aged debt and queries, and working collaboratively with internal teams to optimise cash flow across the business. You will also provide support and cover for the Accounts Administrator when required.
Key Responsibilities
- Manage and prioritise cash collection, with a focus on aged debt and accounts exceeding credit limits
- Proactively work with customers to resolve queries and improve payment performance
- Liaise closely with sales representatives and customer service teams
- Monitor, report on, and contribute to Key Performance Indicators (KPIs)
- Carry out credit limit reviews and review customer payment terms
- Maintain and manage master data in line with company policies
- Perform detailed account reconciliations
- Assist with month‑end close routines
- Provide team support and cover where required
Additional Duties
- Process daily invoicing across the Reflex Group (multiple ledgers)
- Post and allocate customer payments
- Issue credit notes as required
- Upload invoices to customer portals
- Set up new customer accounts and delivery addresses
- Raise commercial invoices
Credit Controller employer: Reflex Group
Reflex Group is an exceptional employer, offering a dynamic work environment in Mansfield and Leicester where innovation meets ethical practices. With a strong focus on employee growth and development, the company provides comprehensive training and support, ensuring that team members thrive in their roles. Enjoy a balanced work-life schedule with flexible hours, a commitment to sustainability, and the opportunity to be part of the largest privately owned print and packaging company in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry, especially those who work in credit control. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle aged debt or improve payment performance. We want you to shine and show them you’re the perfect fit for their team!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. It’s a small gesture that can make a big difference.
✨Tip Number 4
Apply through our website for the best chance at landing that Credit Controller role. We’re always on the lookout for passionate candidates, and applying directly shows your commitment to joining our team!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight relevant experience in cash collection and managing aged debt, as well as any collaboration with sales or customer service teams. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your previous experiences make you a great fit for our finance team. Keep it concise but engaging – we love a good story!
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just duties. Did you improve cash flow or reduce aged debt? Quantify your successes where possible – numbers speak volumes and help us see your impact!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Reflex Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with cash collection and aged debt. Brush up on your financial terminology and be ready to discuss how you've successfully managed cash flow in previous roles. This shows you understand the importance of timely payments and can handle the responsibilities of the job.
✨Show Your Problem-Solving Skills
Be prepared to share specific examples of how you've resolved customer queries or improved payment performance in the past. Think about situations where you had to liaise with sales or customer service teams to find solutions. This will demonstrate your collaborative approach and ability to work under pressure.
✨Familiarise Yourself with KPIs
Understanding Key Performance Indicators is crucial for this role. Research common KPIs related to credit control and be ready to discuss how you've monitored and contributed to them in your previous positions. This will show that you're results-driven and focused on optimising cash flow.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s credit control processes, team dynamics, and how they measure success. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
