At a Glance
- Tasks: Lead a team to deliver impactful interventions for high-risk domestic abuse perpetrators.
- Company: Join a pioneering organisation dedicated to reducing domestic abuse and improving victim safety.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Other info: Flexible working with opportunities for career growth and collaboration with various agencies.
- Why this job: Shape local strategies and influence change in domestic abuse services across Cambridgeshire.
- Qualifications: Experience in managing teams and understanding domestic abuse and safeguarding.
The predicted salary is between 40500 - 49500 £ per year.
Hours: 37.5 hours per week
Location: Cambridgeshire / Peterborough
Travel: Extensive travel across is required. A full UK driving licence and access to a vehicle are essential.
Contract: 12 month Fixed Term with scope for extension
Reports to: Contracts Manager
Make a Difference
We are looking for an experienced and passionate Service Manager to lead the delivery of the Drive Project, an innovative programme that works with high-risk perpetrators of domestic abuse to reduce harm, improve victim safety and create lasting behaviour change. This is an exciting opportunity to lead a skilled frontline team, shape local strategic responses to domestic abuse and work in partnership with agencies across the region to deliver a high-quality, evidence-informed service.
If you are an experienced manager with a strong understanding of domestic abuse, safeguarding and partnership working, and you are committed to improving outcomes for victims and families, we would like to hear from you.
About the Role
As Service Manager, you will provide operational, strategic and financial leadership for the local Drive service. You will oversee a team of Case Managers, ensuring the delivery of safe, effective and person-centred interventions with high-risk perpetrators of domestic abuse. Working closely with the Drive Partnership, commissioners and local agencies, you will embed the Drive “Support–Disrupt” approach, strengthen multi-agency responses and contribute to the ongoing development of the programme. You will also represent the service at local and national forums, champion best practice and help shape the future direction of domestic abuse services across the area.
Key Responsibilities
- Lead and manage the day-to-day delivery of the Drive service.
- Line manage, supervise and support Case Managers, ensuring high standards of practice and performance.
- Ensure robust risk assessment, case management and safeguarding procedures are consistently applied.
- Deliver high-quality case supervision and oversee appropriate clinical supervision arrangements.
- Champion the Drive “Support–Disrupt” model across all aspects of service delivery.
- Build and maintain strong partnerships with statutory and voluntary sector organisations.
- Coordinate and contribute to multi-agency arrangements, including MATAC (or equivalent) perpetrator panels, MARAC and IDVA services.
- Develop local protocols, referral pathways and collaborative working arrangements.
- Monitor service performance, quality and outcomes, ensuring accurate data recording and reporting.
- Produce reports for commissioners, funders, stakeholders and the Drive Central Team.
- Manage staff performance, professional development and appraisal processes.
- Support service reviews, continuous improvement and future funding opportunities.
- Ensure compliance with all relevant legislation, policies and governance requirements.
About You
You will be an experienced manager with a strong track record of leading frontline services supporting people with complex needs, ideally within domestic abuse, criminal justice or safeguarding settings.
You will have experience of:
- Managing teams working with high-risk perpetrators, offenders or vulnerable people.
- Working with perpetrators of domestic abuse to support behaviour change.
- Developing and maintaining effective multi-agency partnerships.
- Safeguarding adults and children, including applying relevant legislation and procedures.
- Chairing or representing services at MARAC or similar multi-agency forums.
- Delivering supervision, coaching and professional development to staff.
- Producing reports and presenting information to a range of audiences.
- Designing or delivering training and guidance.
Knowledge
You will have a strong understanding of:
- Domestic abuse, coercive and controlling behaviour and the impact on victims, children and families.
- Effective interventions with perpetrators of domestic abuse.
- Public protection, safeguarding and risk management.
- Multi-agency working, information sharing and partnership governance.
- The role of IDVA services and MARAC processes.
- Relevant legislation including data protection, equality, employment, health and safety and safeguarding.
Skills
You will be able to demonstrate:
- Excellent leadership and people management skills.
- Strong communication and relationship-building abilities.
- Excellent report writing and presentation skills.
- The ability to influence, negotiate and work collaboratively across organisations.
- Effective crisis management and decision-making skills.
- Strong organisational and programme management skills.
- Confidence using Microsoft Office and case management systems.
Personal Qualities
We’re looking for someone who is:
- Passionate about reducing domestic abuse and improving victim safety.
- Committed to the belief that perpetrators can change when appropriately challenged and supported.
- Proactive, resilient and solutions-focused.
- Reflective, emotionally intelligent and self-aware.
- Flexible and able to work across statutory and voluntary sector environments.
- Able to work occasionally during evenings and weekends when required.
Why Join Us?
This is an opportunity to lead an innovative, nationally recognised programme that makes a tangible difference to the lives of victims, children and families affected by domestic abuse. You’ll work alongside committed professionals across multiple agencies, influence strategic change and help shape the future of perpetrator interventions within your local area. If you’re ready to lead a service that delivers meaningful, lasting impact, we’d love to hear from you.
Service Manager – Drive Based Remotely with travel across Cambridgeshire Remuneration Up to £35,000 per annum depending on experience employer: Reflectivepractice
Red Snapper Recruitment is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. As a Remote Probation Officer in the Resettlement Team, you will benefit from flexible working arrangements while making a meaningful impact on individuals' lives as they transition back into the community. With opportunities for continuous development and a commitment to equal opportunities, Red Snapper fosters an environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager – Drive Based Remotely with travel across Cambridgeshire Remuneration Up to £35,000 per annum depending on experience
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Reflectivepractice, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Service Manager – Drive Based Remotely with travel across Cambridgeshire Remuneration Up to £35,000 per annum depending on experience
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Reflectivepractice. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Reflectivepractice. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Reflectivepractice
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Reflectivepractice.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Service Manager – Drive Based Remotely with travel across Cambridgeshire Remuneration Up to £35,000 per annum depending on experience role at Reflectivepractice, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Reflectivepractice that you can think critically and act effectively under pressure.
