Approved Premises Residential Worker – Richmond (London)
Location:96 North Road, Richmond, London, TW9 4HQ
Contract:Temporary – 12 months (with possible extension)
Pay:£18.59 per hour PAYE | £24.48 Umbrella
Hours:Shift-based rota including nights, weekends & bank holidays(enhanced rates apply)
About the Role
Red Snapper Recruitment is recruiting on behalf of the Probation Service for an Approved Premises Residential Worker to join a dedicated team delivering 24-hour supervision, monitoring, and support within an Approved Premises.
This is a frontline role supporting individuals on probation who are residing at the premises as part of their licence or sentence conditions. You will play a key role in risk management, safeguarding, public protection, and rehabilitation, ensuring residents are supported while maintaining a safe and secure environment.
Key Responsibilities
- Supervise and support residents in line with licence conditions, court orders, and sentence plans.
- Monitor behaviour, compliance, and risk, reporting concerns promptly and accurately.
- Maintain safety and security of the premises throughout your shift.
- Support residents’ wellbeing and encourage positive engagement and rehabilitation.
- Enforce Approved Premises rules and follow enforcement procedures where required.
- Contribute to risk management, safeguarding, and public protection processes.
- Maintain accurate records and case notes in line with policy and confidentiality standards.
- Work shifts including waking nights, weekends, and bank holidays.
- Provide cover at other Approved Premises when required.
Who We’re Looking For
- Confident working in structured, professional or regulated environments.
- Strong interpersonal, observational, and communication skills.
- Ability to manage challenging behaviour calmly and professionally.
- Reliable, resilient, and able to maintain professional boundaries.
- Willingness to work shifts including unsocial hours.
- Demonstrated commitment to equality, inclusion, and safeguarding.
Highly Desirable
- Experience working with offenders or high-risk/complex-needs individuals in criminal justice, probation, prison, supported housing, substance misuse, homelessness, or similar services.
- Experience managing risk, behaviour, or compliance in a frontline setting.
Why Apply?
- Gain valuable experience within the Probation Service.
- Develop specialist skills in offender management and risk assessment.
- Competitive hourly rates plus enhanced pay for unsocial hours.
- Opportunity for contract extension and future roles within criminal justice services.
This role is subject to pre-employment checks and Probation’s Enhanced Level 1 Vetting.
If this role is not for you but you know someone who would be interested, please refer them. We offer a £75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business dedicated to providing top-quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.
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AP Residential Worker AP Residential Worker- Richmond Richmond, London Remuneration employer: Reflectivepractice
Red Snapper Recruitment is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. As a Remote Probation Officer in the Resettlement Team, you will benefit from flexible working arrangements while making a meaningful impact on individuals' lives as they transition back into the community. With opportunities for continuous development and a commitment to equal opportunities, Red Snapper fosters an environment where your contributions are valued and recognised.
