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- Tasks: Make sales calls, support customer care, and identify new opportunities.
- Company: Join a leading provider of essential products working with local authorities.
- Benefits: Enjoy a permanent hybrid role with a competitive salary and growth opportunities.
- Why this job: Be part of a dynamic team focused on improving customer experience and driving business success.
- Qualifications: 2 years in account management, excellent communication, and multitasking skills required.
- Other info: Proficiency in MS Office and experience with NAV preferred.
We are looking for a Telesales Account Manager to join our fantastic client which is a leading provider of essential products that is working with local authorities. Our client is proud to put their efforts in undertaking continuous development to improve the customer experience and drive business efficiencies, to enable high growth whilst minimising operating expenditure. This is a permanent Hybrid position with 37.5 hours per week. The salary for this position will be £24,375 per annum.
Your main duties will be:
- Reach targeted amount of sales calls.
- Generate and preserve the industry and product knowledge as well as the selling schemes.
- Reaching and exceeding targets.
- Support Customer Care Team and other departments when needed especially during busy periods.
- Research and identify new sales opportunities.
- Identify opportunities to upsell and cross-sell products, boosting revenue and enhancing customer experience.
- Clearly highlight the key features and benefits of our service to potential customers.
- Provide admin support towards certain processes for your team as well as customers.
The company is looking for someone who:
- Has at least 2 years of experience in account management and cold calling.
- Possesses excellent communication skills and a clear, friendly phone manner.
- Can effectively multitask and manage multiple priorities.
- Has a proven track record of exceeding sales targets.
- Is driven, focused, and results-oriented.
- Is proficient in MS Office, including OneDrive.
- Has experience with NAV (preferred) and SharePoint.
- Demonstrates strong problem-solving abilities.
- Can work autonomously and take initiative when needed.
- Is a reliable team player, working well with others.
- Can think quickly and remain calm under pressure.
- Has experience with data systems and managing information effectively.
If you are interested and would like to join an excellent company then get in touch with us now! Send your CV or call (phone number removed).
Telesales Account Manager employer: Reflect Recruitment Group
Contact Detail:
Reflect Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Account Manager
✨Tip Number 1
Familiarise yourself with the essential products your potential employer offers. Understanding their services will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your cold calling techniques. Since this role heavily involves reaching out to potential customers, practice your pitch and prepare for common objections to show you're ready to hit the ground running.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare examples of how you've exceeded sales targets in the past. Be ready to discuss specific strategies you used, as this will highlight your results-oriented mindset and align with what the company is looking for.
We think you need these skills to ace Telesales Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in account management and cold calling. Emphasise your achievements in exceeding sales targets and any specific skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the Telesales Account Manager role. Mention your ability to multitask, work autonomously, and your experience with MS Office and data systems.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've effectively solved problems in previous roles. This will demonstrate your strong problem-solving abilities, which is a key requirement for this position.
Highlight Teamwork and Initiative: Mention instances where you've worked well in a team or taken the initiative to improve processes. This will show that you are a reliable team player who can also work independently when needed.
How to prepare for a job interview at Reflect Recruitment Group
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the products and services offered by the company. This will help you confidently discuss how you can highlight their key features and benefits to potential customers.
✨Demonstrate Your Sales Success
Prepare specific examples of how you've exceeded sales targets in your previous roles. Be ready to share metrics or achievements that showcase your ability to drive results and generate revenue.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews to refine your phone manner and ensure you come across as friendly and professional.
✨Prepare for Problem-Solving Scenarios
Think of instances where you've had to solve problems or handle difficult situations in past roles. Be prepared to discuss these scenarios during the interview, as they will demonstrate your strong problem-solving abilities and calmness under pressure.
