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- Tasks: Manage customer accounts, resolve issues, and drive business opportunities.
- Company: Passionate company experiencing growth, based near Newark.
- Benefits: £35,000 salary, performance bonus, hybrid working, and health insurance.
- Other info: Opportunities for personal and professional growth in a dynamic environment.
- Why this job: Join a friendly team and make a real impact on customer relationships.
- Qualifications: 3+ years in account management with strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
We are pleased to be working with a passionate company who, through growth, are looking for an experienced Customer Account Manager to join their team on a full-time, permanent basis. They are based just outside of Newark; therefore, own transport is essential.
For the role of Customer Account Manager, the ideal candidate will come from an IT/Technical/SaaS background and have previous, proven experience as an Account Manager. Any business development experience would also be welcomed.
Package:
- Salary £35,000 plus a Company Performance Bonus. A commission structure will follow in the future.
- Company Pension Scheme, Private Health Insurance.
- Hybrid working after probation can be discussed with the option of working 1 day at home per week.
- Professional development opportunities.
We are looking for an enthusiastic and client-focused individual as you will play a critical role throughout the journey of their customers; maintaining and developing successful customer relations whilst driving opportunities for additional business. You will be joining a very friendly and hard-working team. We are looking for someone who can build rapport with people, be organised and adaptable.
Key Responsibilities:
- Act as the primary contact for customers, addressing enquiries, resolving issues and providing timely support.
- Deliver demonstrations of software and capabilities/highlight potential benefits for customers existing and new.
- Develop a clear understanding of each client's business needs and maintain regular contact with existing clients.
- Identify opportunities to expand service offerings with current clients, upselling where appropriate.
- Partner with the onboarding team to ensure a smooth handover for new clients.
- Work closely with other internal teams to enhance the overall client experience.
Qualifications & Skills:
- Minimum of 3 years in a client relationship, account management role.
- Exceptional communication skills with the ability to build rapport and credibility quickly.
- Experience using CRM platforms.
- Full UK Driving Licence as some travel may be required.
If you are someone who is looking for personal and professional growth and feel that you have the right skills, then please email Natalie Fox.
Account Manager in Newark on Trent employer: Reflect Recruitment Group
Contact Detail:
Reflect Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Newark on Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and SaaS sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Account Manager role!
✨Tip Number 2
Prepare for those interviews by practising common questions related to account management. Think about your past experiences and how they relate to the job description. We want you to showcase your skills in building rapport and managing client relationships!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and eager to join our friendly team. Let’s get you that Account Manager position!
We think you need these skills to ace Account Manager in Newark on Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your IT/Technical/SaaS experience and any business development skills you have. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and the company. Tell us why you're the perfect fit and how you can contribute to our team. Keep it friendly and professional!
Showcase Your Communication Skills: As an Account Manager, communication is key. In your application, demonstrate your exceptional communication skills. Whether it's through your writing style or examples of past experiences, let us see how you build rapport and credibility.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our friendly team!
How to prepare for a job interview at Reflect Recruitment Group
✨Know Your Stuff
Make sure you brush up on the company's products and services, especially their software offerings. Being able to discuss how these can benefit clients will show that you're not just interested in the role, but also in helping customers succeed.
✨Showcase Your Experience
Prepare specific examples from your previous roles where you've successfully managed accounts or developed client relationships. Highlight any business development successes, as this will demonstrate your ability to drive growth for the company.
✨Practice Your Communication Skills
Since exceptional communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to refine your delivery and build rapport.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the Account Manager role. This shows your genuine interest and helps you assess if the company is the right fit for you.