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- Tasks: Support the sales team and manage key accounts for an expanding company.
- Company: Join a dynamic company focused on growth and superior customer service.
- Benefits: Competitive salary, casual dress, company events, and employee discounts.
- Why this job: Make a real impact by supporting a fabulous sales team and nurturing key accounts.
- Qualifications: B2B sales experience and excellent customer service skills required.
- Other info: Enjoy a vibrant work environment with opportunities for personal and professional growth.
The predicted salary is between 22400 - 33600 £ per year.
Are you able to help an expanding company grow still further? Can you provide support to the BDM to help drive a fabulous sales team to greater success? Do you have the desire to provide support to not only Accounts Management but an entire team? As the Account Management Support Administrator you will be providing the highest level of service to some large nationwide clients as well as private individuals who value the superior quality of products on offer. This position is available on a full-time permanent basis, and in return, our client is offering a competitive basic salary from 28,000 (DOE). Plus additional benefits as listed below.
The successful candidate will have:
- B2B sales experience.
- Years of experience providing top quality customer service.
- The ability to manage major accounts and negotiate to get the most out of every opportunity.
- Superb Data Entry skills. Accuracy is vital.
Responsibilities will involve, but are not restricted to:
- Work alongside the BDM and Sales Manager to provide support and reports to help drive the business forwards and upwards.
- Nurturing and caring for Key Accounts.
- Take control of customer phone calls and emails and follow up.
- Provide administrative support to all office functions.
- Use the CRM to log enquiries, complaints and to identify and chase leads.
- Use the CRM to help produce key information for internal study.
- Create accurate quotations.
- Contact external suppliers and placing orders with them.
- Process orders and take payments.
Key Requirements & Essential Skills:
- IT skills, including Microsoft packages.
- Well organised and able to multitask.
- The ability to work to deadlines.
- Resilience and the ability to remain calm under pressure.
- Excellent communication and customer service skills.
- Enthusiastic team player with a can-do attitude.
- Experience with NetSuite and/or Zoho would be an advantage.
In addition to your salary your benefits will include:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free On-site parking
- Life insurance
For more information, please contact Jon quoting J10391.
Account Management Support Administrator in Grantham employer: Reflect Recruitment Group
Contact Detail:
Reflect Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Management Support Administrator in Grantham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially if they cater to large clients. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As an Account Management Support Administrator, you'll need to be clear and concise. Role-play common interview questions with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining the team and helps us keep track of your application.
We think you need these skills to ace Account Management Support Administrator in Grantham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your B2B sales experience and customer service skills, as these are key for us. We want to see how your past roles align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Account Management Support Administrator role. Show us your enthusiasm for supporting our sales team and managing key accounts.
Showcase Your IT Skills: Since we value strong IT skills, especially with Microsoft packages, make sure to mention any relevant experience. If you’ve worked with CRM systems like NetSuite or Zoho, don’t forget to highlight that too!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Reflect Recruitment Group
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Familiarise yourself with their key accounts and how they operate. This will help you demonstrate your knowledge and show that you're genuinely interested in supporting the BDM and the sales team.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided top-notch customer service in the past. Think about specific situations where you managed major accounts or resolved issues effectively. This will highlight your ability to nurture key accounts and maintain strong relationships.
✨Demonstrate Your Organisational Skills
Since the role requires multitasking and managing deadlines, be ready to discuss how you stay organised. Bring up tools or methods you use to keep track of tasks and priorities, especially when handling customer calls and emails.
✨Be Ready for Data Entry Questions
Accuracy is vital in this role, so expect questions about your data entry skills. You might want to practice some common scenarios or even bring a sample of your work if applicable. Showing that you can handle CRM systems like NetSuite or Zoho will also give you an edge.
