At a Glance
- Tasks: Support the sales team and manage key accounts while providing top-notch customer service.
- Company: Join a growing company with a focus on quality and client satisfaction.
- Benefits: Enjoy a competitive salary, casual dress, company events, and employee discounts.
- Why this job: Be part of a dynamic team driving success for major clients and enhancing your skills.
- Qualifications: B2B sales experience, excellent communication skills, and IT proficiency required.
- Other info: Great opportunities for career growth in a supportive environment.
The predicted salary is between 22400 - 33600 £ per year.
Are you able to help an expanding company grow still further? Can you provide support to the BDM to help drive a fabulous sales team to greater success? Do you have the desire to provide support to not only Accounts Management but an entire team? As the Account Management Support Administrator, you will be providing the highest level of service to some large nationwide clients as well as private individuals who value the superior quality of products on offer. This position is available on a full-time permanent basis, and in return, our client is offering a competitive basic salary from 28,000 (DOE). Plus additional benefits as listed below.
The successful candidate will have:
- B2B sales experience.
- Years of experience providing top quality customer service.
- The ability to manage major accounts and negotiate to get the most out of every opportunity.
- Superb Data Entry skills. Accuracy is vital.
Responsibilities will involve, but are not restricted to:
- Work alongside the BDM and Sales Manager to provide support and reports to help drive the business forwards and upwards.
- Nurturing and caring for Key Accounts.
- Take control of customer phone calls and emails and follow up.
- Provide administrative support to all office functions.
- Use the CRM to log enquiries, complaints and to identify and chase leads.
- Use the CRM to help produce key information for internal study.
- Create accurate quotations.
- Contact external suppliers and placing orders with them.
- Process orders and take payments.
Key Requirements & Essential Skills:
- IT skills, including Microsoft packages.
- Well organised and able to multitask.
- The ability to work to deadlines.
- Resilience and the ability to remain calm under pressure.
- Excellent communication and customer service skills.
- Enthusiastic team player with a can-do attitude.
- Experience with NetSuite and/or Zoho would be an advantage.
In addition to your salary, your benefits will include:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free On-site parking
- Life insurance
For more information, please contact Jon quoting J10391.
Account Management Support Administrator employer: Reflect Recruitment Group
Contact Detail:
Reflect Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Management Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. We want you to show them that you’re not just another candidate; you’re genuinely interested in helping them grow and succeed. Tailor your answers to reflect how your skills can support their goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. We can’t stress enough how important it is to articulate your experience and how it aligns with the role of Account Management Support Administrator.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show you were engaged and are still excited about the opportunity.
We think you need these skills to ace Account Management Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your B2B sales experience and customer service skills, as these are key for us. We want to see how your past roles align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Account Management Support Administrator role. Show us your enthusiasm for supporting our sales team and managing key accounts.
Showcase Your IT Skills: Since we value strong IT skills, especially with Microsoft packages, make sure to mention any relevant experience. If you’ve worked with CRM systems like NetSuite or Zoho, don’t forget to include that too!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Reflect Recruitment Group
✨Know Your Stuff
Before the interview, make sure you understand the company and its products inside out. Research their key accounts and think about how your B2B sales experience can help them grow. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided top-notch customer service in the past. Think about specific situations where you managed major accounts or resolved issues effectively. This will demonstrate your ability to nurture and care for key accounts.
✨Be Ready to Talk Data
Since accuracy is vital for this role, be prepared to discuss your data entry skills and any experience with CRM systems like NetSuite or Zoho. Bring up instances where your attention to detail made a difference in your previous roles.
✨Demonstrate Team Spirit
As an Account Management Support Administrator, you'll be working closely with the BDM and Sales Manager. Highlight your experience as a team player and share examples of how you've collaborated with others to achieve common goals. A can-do attitude goes a long way!