At a Glance
- Tasks: Lead client partnerships and develop high-impact growth strategies across various digital channels.
- Company: Join Reflect Digital, an award-winning agency focused on customer-centric marketing.
- Benefits: Enjoy a competitive salary, flexible working hours, and generous annual leave.
- Other info: Be part of a diverse team that values inclusion and offers excellent career progression.
- Why this job: Make a real impact by driving ROI and transforming client ambitions into success stories.
- Qualifications: Proven experience in client-facing roles with a strong grasp of digital marketing strategies.
The predicted salary is between 49500 - 60500 £ per year.
Reflect Digital is the digital marketing agency your customers will thank you for hiring. Putting our clients’ customers first, we work closely with ambitious global brands and eCommerce businesses looking to elevate their marketing and move towards true customer-centricity. We help these companies to unleash their digital performance and grow revenue by leveraging human insights and psychological nudges to optimise strategies.
The key for brands is to deliver the right message, at the right time in the right place, having built enough of a relationship and trust with the user to drive action or conversion. This is why a deeper understanding of your customer’s journeys, drivers and motivations is needed if you want to deliver exponential growth.
Since we were founded in 2011, we’ve received many awards and recognitions, including BIMA Agency Of The Year 2024, Campaign's 3rd Best Place to Work in 2025, Employer of the Year, and Best Integrated Campaign (Large) 2024 with Brakes, among others, demonstrating both our commitment to our team and delivering truly strategic campaigns for our clients.
As Senior Growth Marketing Manager, you sit right at the heart of our client partnerships—acting as the essential glue that connects big strategy, delivery teams, and client success! Reporting directly to the Client Services Director and working alongside Growth Directors, you'll be a strategic force, acting as a trusted partner to executive client stakeholders and the ultimate internal advocate for our delivery teams.
Your core mission? Challenge the status quo, connect channel performance directly to bottom-line ROI, and turn complex client ambitions into unified, high-impact growth strategies across SEO, Paid Media, Digital PR, and Creative Content.
- The Master Strategist: Driving ROI & Challenging Briefs - Don't just accept a brief; challenge assumptions that won't deliver real business impact, and quantify total ROI so clients see the exact connection to their bottom line. Synthesise insights into one harmonised growth engine; connecting SEO, Paid Media, Digital PR, and Creative Content so they amplify each other seamlessly.
- Strategic Partnerships - Leverage frameworks like COM-B alongside high emotional intelligence to navigate high-friction interactions, clear roadblocks, and guide client decision-making cycles. Become the indispensable advisor your clients rely on.
- Financial Ownership & Commercial Strategy - Take full financial and operational ownership of assigned accounts, ensuring work glides smoothly on time, within budget, and against agreed targets. Identify organic upsells and account expansions, while managing SOWs, scoping, and resourcing to protect profitability.
- Leadership & Process Control - Provide structured guidance, direction, and workflows for junior team members to help them thrive and succeed. Maintain rigorous quality control across all account outputs, collaborating closely with delivery leads to maintain momentum and cross-departmental alignment.
- Industry Influence & Innovation - Be a leading voice within the agency by authoring thought leadership, contributing to award-winning case studies, and sharing fresh industry viewpoints.
WHO YOU ARE: You’re a sharp, account-focused marketing strategist who knows what it takes to lead and grow client partnerships within a fast-paced agency, turning complex briefs into undeniable ROI. You bring solid experience in a similar client-facing role within an agency setting, with a proven history of delivering outstanding, measurable client results.
You know how to weave siloed channels (SEO, Paid, PR, Content) into one master roadmap that drives real client ROI. You are confident managing SOWs, scoping, and financial growth, and you love using behavioural science frameworks to guide complex conversations. You enjoy coaching junior team members, representing the agency externally, and building strong cross-functional relationships.
THE PACKAGE: Salary: 43k+ DOE. Work/Life Balance: Flexible working, 4-day work week, and hybrid working available. Annual Leave: 28 days (ex., Bank Holidays) plus Birthdays, Charity day and company slowdown between Christmas and NY. Healthcare: Private Healthcare from Vitality. Breakfast Club and healthy snacks. Weekly Wellbeing Sessions. Access to trained Mental Health First Aiders (MHFA Training, First Aid Training, ED&I Training). Internal Training Opportunities - MHFA Training, First Aid Training, ED&I Training. Endometriosis Friendly Employer. Work Anywhere Policy. Career Progression.
Diversity and inclusion are at the heart of what we value as an organisation. Reflect Digital is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our People team is happy to support any reasonable adjustments that are needed within the recruitment process, such as additional time or different application or interview formats.
We are committed to providing an inclusive and welcoming environment for all employees, volunteers, subcontractors, freelancers, and clients. Your information will be kept confidential according to the General Data Protection Regulation (GDPR).
At Reflect Digital we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Senior Growth Marketing Manager Client Services & Growth · Main Office · in Maidstone employer: Reflect Digital Ltd
Reflect Digital is an award-winning digital marketing agency that prioritises employee well-being and professional growth, offering a flexible 4-day work week and a supportive hybrid working environment. With a strong focus on diversity and inclusion, employees benefit from comprehensive training opportunities, private healthcare, and a culture that encourages autonomy and innovation, making it an ideal place for ambitious professionals looking to make a meaningful impact in the digital marketing space.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Growth Marketing Manager Client Services & Growth · Main Office · in Maidstone
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Reflect Digital Ltd and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Reflect Digital Ltd are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Reflect Digital Ltd on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Reflect Digital Ltd. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Senior Growth Marketing Manager Client Services & Growth · Main Office · in Maidstone
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Reflect Digital Ltd. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Reflect Digital Ltd:Show us that you’ve done your homework! In your application, briefly mention what you admire about Reflect Digital Ltd’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Reflect Digital Ltd
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Reflect Digital Ltd will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Reflect Digital Ltd, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
