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- Tasks: Serve as a technical liaison, demonstrating product solutions and ensuring smooth post-sale transitions.
- Company: Join Reuters Imagen, a leader in Media Asset Management, part of Thomson Reuters.
- Benefits: Enjoy a hybrid work model, flexible vacation, mental health days, and career development opportunities.
- Why this job: Make a real-world impact while working in a supportive, inclusive culture focused on growth.
- Qualifications: 2+ years in media software sales, strong technical skills, and excellent communication abilities required.
- Other info: Be part of a globally recognised company committed to justice, truth, and transparency.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a Technical Product Specialist to serve as a technical liaison between our company and potential customers, focusing on the technical aspects of our products and services to drive adoption and sales. Reuters Imagen is a leader in Media Asset Management, serving the world's top brands. We develop sophisticated software systems that automate the processing of vast quantities of Digital Video, Television, and Still Imagery into various formats. Our solutions make these extensive archives easily searchable, accessible online, and monetizable.
This Technical Product Specialist is responsible for demonstrating how our solutions can meet customer needs, providing technical expertise during the sales process, and ensuring a smooth transition to other departments for post-sale implementation.
About the Role
- Provide technical consultation in a sales engineering capacity, including customer demonstrations, and advice on functionality and integration.
- Draft detailed technical responses to support sales proposal and SOW development.
- Architect and present tailored solutions that align with potential customers' unique requirements and objectives.
- Conduct performance capability assessments and service level feasibility analyses to ensure proposed solutions meet customer needs.
- Participate in internal hand off meetings, perform operational readiness reviews and attend external client kick off meetings to ensure smooth transition to post-sale implementation.
- Provide availability to DevOps throughout deployment lifecycle to clarify any originally intended development.
- Provide input on product roadmaps based on customer feedback and market trends.
About You
- 2+ years of relevant experience in digital, video, or media workflow software sales or service environments, preferably in news, entertainment, or sports industries.
- Proficiency in tools and protocols such as REST/JSON based APIs, FTP, MySQL/databases, and live-video streaming.
- Knowledge of NewsML-G2 XML standard, JSON formats, and media-focused CMS platforms.
- Experience with asset management best practices and common platforms (e.g., Dalet, Vidispine, Mimir, Iconik, etc.).
- Familiarity with web development technologies, including HTML, PHP, CSS, and cloud services (e.g., Azure and AWS).
- Understanding of video, image, and audio formats, types, properties, and use.
- Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
- Project and time management skills.
- Ability to work in a fast-paced sales environment, flexible and able to handle unexpected events and shift directions when needed.
- Recommended CRM, PM and task management platform experience: Salesforce CRM, Azure DevOps, Monday.com.
What’s in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role).
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, mental health days off, retirement savings, tuition reimbursement, and resources for wellbeing.
- Culture: Globally recognized for inclusion and belonging, flexibility, work-life balance, and more.
- Social Impact: Make an impact in your community with our Social Impact Institute.
- Making a Real-World Impact: We help our customers pursue justice, truth, and transparency.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media.
Technical Product Specialist - Reuters Imagen employer: Refinitiv
Contact Detail:
Refinitiv Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Product Specialist - Reuters Imagen
✨Tip Number 1
Familiarise yourself with the specific tools and protocols mentioned in the job description, such as REST/JSON APIs and MySQL. Being able to discuss these technologies confidently during interviews will demonstrate your technical expertise and understanding of the role.
✨Tip Number 2
Research Reuters Imagen and its products thoroughly. Understanding their Media Asset Management solutions and how they serve top brands will allow you to tailor your discussions and show genuine interest in the company’s mission and offerings.
✨Tip Number 3
Prepare to showcase your communication skills by practising how to explain complex technical concepts in simple terms. This is crucial for a Technical Product Specialist, as you'll need to bridge the gap between technical and non-technical stakeholders.
✨Tip Number 4
Network with current or former employees of Thomson Reuters or those in similar roles. Engaging with them can provide valuable insights into the company culture and expectations, which can help you stand out during the interview process.
We think you need these skills to ace Technical Product Specialist - Reuters Imagen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital, video, or media workflow software. Emphasise your technical skills, especially with tools like REST/JSON APIs and asset management platforms.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the role of Technical Product Specialist at Reuters Imagen. Mention specific projects or experiences that demonstrate your ability to bridge technical and customer needs.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've successfully explained complex technical concepts to both technical and non-technical stakeholders.
Highlight Relevant Tools and Technologies: List your proficiency with relevant technologies such as MySQL, cloud services, and web development tools. This will show that you have the technical background needed for the position.
How to prepare for a job interview at Refinitiv
✨Know Your Technical Stuff
As a Technical Product Specialist, you'll need to demonstrate your understanding of digital media workflows and software. Brush up on your knowledge of REST/JSON APIs, MySQL, and media asset management platforms like Dalet or Vidispine. Be ready to discuss how these technologies can solve customer problems.
✨Prepare for Customer Scenarios
Think about potential customer needs and how you would tailor solutions to meet those requirements. Prepare examples of past experiences where you've successfully addressed similar challenges, showcasing your problem-solving skills and technical expertise.
✨Practice Your Communication Skills
You'll be explaining complex technical concepts to both technical and non-technical stakeholders. Practice simplifying your explanations and using relatable analogies. This will help you convey your ideas clearly during the interview.
✨Show Enthusiasm for the Role
Express your passion for the media industry and the impact of technology on it. Research Reuters Imagen and its products, and be prepared to discuss why you're excited about the opportunity to contribute to their growth and success.
