At a Glance
- Tasks: Coordinate marketing assets, manage updates, and support performance reporting for ecommerce brands.
- Company: Join a fast-growing tech company revolutionising ecommerce for top global brands.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic work environment in London with great career advancement potential.
- Why this job: Be part of an innovative team driving brand success on major online marketplaces.
- Qualifications: 1-3 years in ecommerce or digital merchandising; strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
About Refined Networks
Refined Networks offers the technology, logistics and ecommerce expertise to enable brands to launch and scale on the world’s biggest online marketplaces. Since 2021, we have partnered with 100+ brands to launch on leading online platforms like Nordstrom, Macy’s, John Lewis, Next and Zalando. Our global 3PLs also provide direct-to-consumer and wholesale fulfilment capabilities, offering a holistic cross-border solution for improved customer experiences and reduced operational costs. Headquartered in London with a global team, we have grown rapidly in the past 12 months, and we’re now looking for an Ecommerce Coordinator to support the delivery of best‑in‑class brand execution on marketplaces.
About the role
Our new Ecommerce Coordinator will help coordinate and create marketing assets and content, manage seasonal and trading updates on key marketplaces, and support reporting and insight to drive performance for our brand partners.
- Marketing support
- Create and maintain slide decks to communicate minimum requirements and ecommerce best practices for brands onboarding to new platforms.
- Coordinate with internal teams and external partners to gather and organise brand assets, ensuring they are delivered on time to support new launches, campaigns and seasonal moments.
- Support creation and adaptation of assets and content (copy, imagery, banners, size guides) to meet marketplace requirements and brand guidelines.
- Present paid media opportunities to brands and manage account set-up and coordination as required.
- Oversee seasonal changes for brand pages on key marketplaces, ensuring new collections are correctly represented.
- Align with internal team on brand launch timelines to support B2B marketing campaigns.
- Digital trading support
- Monitor brand launches for new brands going live on marketplaces and conduct digital launch summaries.
- Manage and share brand product nominations for on-site placements, tracking deadlines and ensuring timely follow‑up with marketplace contacts.
- Conduct site walks to proactively identify optimisation and organic marketing opportunities to share with internal teams and brands.
- Prepare and input data into site walk assessments for onboarding new brands.
- Performance, optimisation & reporting
- Maintain a central digital site walk document, tracking each platform’s focus areas and shared metrics, to keep internal teams up to date.
- Download and organise digital performance metrics from marketplace platforms to support brand success teams in their reporting and inform strategic actions.
- Coordinate timelines, trackers and basic documentation for marketing and digital initiatives.
- Monitor performance marketing metrics where relevant and contribute to reporting.
Your skills & experience
- 1–3 years’ experience in ecommerce, digital merchandising, or a similar coordination role.
- Experience working with online marketplaces or ecommerce platforms is strongly preferred.
- Good understanding of marketing and ecommerce metric basics: ROAS, conversion rate, impressions, CTR.
- Strong organisational skills, able to manage multiple brands, platforms and deadlines at once.
- High attention to detail when checking pages, content, data and reports.
- Confident using Excel/Sheets and PowerPoint/Slides for data and reporting.
- Clear communicator, comfortable working with internal stakeholders and external marketplace/brand contacts.
- Proactive, hands-on and happy to get into the detail of sites, pages and reports.
Nice to have
- Experience with design tools (e.g. Canva, Photoshop, Illustrator).
- Exposure to performance marketing or onsite marketing on marketplaces.
- Agency management experience (briefing, chasing deliverables, checking outputs).
Location: Victoria, London (3 days in office)
Ecommerce Coordinator in London employer: Refined Networks
Refined Networks is an exceptional employer that fosters a dynamic and inclusive work culture, where collaboration and innovation are at the forefront. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities tailored to enhance your skills in digital trading. Located in a vibrant area, our team enjoys a supportive environment that values diversity and encourages meaningful contributions to our global marketplace success.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce space, especially those who work at Refined Networks or similar companies. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past work in ecommerce or digital merchandising. Whether it’s marketing assets you’ve created or reports you’ve compiled, having tangible examples can really impress potential employers.
✨Tip Number 3
Stay updated on industry trends! Follow ecommerce news and be ready to discuss how they could impact Refined Networks. This shows your passion for the field and that you’re proactive about staying informed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Refined Networks team.
We think you need these skills to ace Ecommerce Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ecommerce Coordinator role. Highlight your experience with online marketplaces and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about ecommerce and how your background aligns with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills:Don’t forget to showcase your organisational skills and attention to detail in your application. Mention specific tools you’ve used, like Excel or design software, to demonstrate your capabilities. We’re looking for someone who can juggle multiple tasks with ease!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. We can’t wait to hear from you!
How to prepare for a job interview at Refined Networks
✨Know Your Marketplaces
Before the interview, dive deep into the online marketplaces that Refined Networks works with. Familiarise yourself with their specific requirements and best practices. This will not only show your enthusiasm but also demonstrate your understanding of the role's demands.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple projects or deadlines. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will highlight your ability to juggle various brands and platforms effectively.
✨Be Data-Driven
Brush up on key ecommerce metrics like ROAS, conversion rates, and CTR. Be ready to discuss how you've used data to drive decisions in previous roles. This will show that you understand the importance of performance metrics in optimising brand success.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since the role involves liaising with both internal teams and external partners, being a clear communicator is crucial. Consider doing mock interviews with friends or using video tools to refine your delivery.
