Senior Lead Product Designer: AI-Driven Service Design

Senior Lead Product Designer: AI-Driven Service Design

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead design visions for AI-driven support experiences and mentor fellow designers.
  • Company: Join Monzo, a forward-thinking company focused on innovative service design.
  • Benefits: Remote-friendly work, competitive salary, and a focus on craft and customer outcomes.
  • Other info: Dynamic role with opportunities to influence real-world experiences.
  • Why this job: Shape impactful customer journeys and tackle exciting design challenges.
  • Qualifications: Experience in product design and a passion for mentoring others.

The predicted salary is between 60000 - 80000 £ per year.

Monzo seeks a senior product designer to lead long-term design visions for support experiences, spanning customer journeys and internal tooling.

You will guide large-scale design programs across ambiguous problems, including AI-enabled services and operations, while mentoring other designers.

You will work across touchpoints—app, phone, and human support—shaping real-world impact beyond the interface.

The role offers remote-friendly work within the UK and a focus on craft and customer outcomes. #J-18808-Ljbffr

Senior Lead Product Designer: AI-Driven Service Design employer: Referrals Only

As a Remote Senior Lead Product Designer at our innovative company, you'll be part of a dynamic design team dedicated to creating impactful solutions that make money work for everyone. We foster a collaborative and inclusive work culture, offering extensive employee growth opportunities and a competitive benefits package, all while allowing you the flexibility of remote work from anywhere in the UK. Join us to contribute to meaningful projects and experience a supportive environment that values creativity and professional development.

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Contact Details:

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We think you need these skills to ace Senior Lead Product Designer: AI-Driven Service Design

Product Design
AI-Driven Service Design
Customer Journey Mapping
Mentoring
Design Program Management
User Experience (UX) Design
Cross-Channel Design