Account Manager Healthcare - Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. With our core values at heart and a future-focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. All of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences, and culture to the table to help us build the best-in-class HR platform.

The opportunity to manage the entire sales cycle includes:

• Retaining existing customer investment and identifying new expansion opportunities.
• Executing upsell and cross-sell strategies.
• Presenting Remote’s suite of services to existing customers.
• Creating pathways for upselling solutions and ensuring the completion of the business cycle.

This position is an opportunity to own and nurture customer relationships, stay in frequent contact, and build strategic partnerships.

Key responsibilities include:

• Demonstrated ability in retaining and growing existing accounts, driving net new expansion bookings, as well as upselling/cross-selling opportunities within customer accounts.
• Success in building key customer relationships across different levels of personas, including key decision makers, champions, and C-level stakeholders.
• Proactive communication with key customer contacts and advocates to understand their needs, build a strategic roadmap, and solicit feedback on our products and services.
• Ability to create and execute sales motion and tactics to consistently grow revenue per account.
• Confidently develop pipeline, forecast outcomes, and provide accurate reporting data.
• Strong knowledge of sales processes and understanding of Remote’s services and its position in the industry.
• Several years of Account Management experience preferable, or related SaaS sales experience.
• Business fluency in English is essential.
• Efficient in multitasking, prioritization, and time management.
• Meet and exceed sales quota based on role level and manage the entire sales cycle for a book of business.
• Identify new expansion, upsell, and cross-sell business opportunities.
• Own the customer relationship and complete the cycle from sale to business completion.
• Generate customer retention initiatives and participate in key strategic events to nurture customer relationships.
• Work with other cross-functional teams to ensure customer success.

You will report to the Manager, Account Management, within the Sales - Account Management team.

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and equity pay along with competitive benefits in all locations in which we operate. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At Remote, we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while hiring globally.

The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands.

We foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness.

The annual salary range for this full-time position is available upon request. Our full benefits & perks are explained in our handbook:

• Flexible paid time off
• Flexible working hours (we are async)
• 16 weeks paid parental leave
• Mental health support services
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces

We work asynchronously at Remote, which means you can plan your schedule around your life (and not around meetings). Read more at remote.

We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.

As an equal employment opportunity employer, it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences.