Referment is recruiting a Head of Customer and Lending Operations in London to provide strategic and operational leadership across customer service and lending activities. You will shape service standards, drive efficiency, and ensure excellent customer outcomes throughout onboarding, origination, servicing and collections.
This hybrid role requires building a high-performing management team, managing budgets, and delivering process improvements through data insight, technology, and automation
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Customer & Lending Ops Leader — Scale & Service in London employer: Referment
Referment is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Finance Director, you will not only lead the finance function but also play a pivotal role in shaping the company's growth trajectory, with ample opportunities for professional development and advancement. Located in a vibrant B2B technology hub, the company provides a supportive environment where your contributions are valued and rewarded.
