Chief of Staff (1EFDAB9)

Referment is working with an early-stage AI technology company to hire a Chief of Staff to work directly with the founders as the business prepares for its next phase of growth.

This is one of the first non-technical hires into the company and will have a broad remit across strategy, operations, hiring and go-to-market.

It's a highly hands-on position. Rather than managing an established function, you'll take ownership of whatever the business needs to get done, building processes from scratch and helping turn the founders' priorities into execution.

The role would suit someone who enjoys the pace and ambiguity of an early-stage startup and wants significant exposure to building a technology company from the ground up.

The Role

You’ll Be Responsible For

• Working directly with the founders on strategic and operational priorities.
• Taking ownership of important cross-functional projects and driving them through to completion.
• Helping build the company's operating processes and internal systems.
• Leading recruitment for key hires as the team grows.
• Supporting operational, compliance and business-readiness initiatives.
• Working with the technical team to support product testing and launch readiness.
• Supporting early commercial and go-to-market initiatives.
• Building relationships with customers, partners and other relevant stakeholders.
• Introducing appropriate reporting, documentation and operating rhythms.
• Identifying areas where AI, automation and technology can improve internal processes.
• Taking ownership of new problems as they emerge rather than being limited by a defined job description.

What We're Looking For

We're looking for someone with a strong analytical background who has subsequently demonstrated that they can execute within an early-stage business.

You’ll Ideally Have

• Around 5+ years' professional experience.
• Experience within a high-growth startup or technology company.
• Previous experience as a Chief of Staff, founder, early employee or in another broad operating role.
• Strong analytical and problem-solving skills.
• Experience taking loosely defined problems and turning them into clear plans and actions.
• Strong project management and organisational skills.
• Confidence working directly with founders and senior stakeholders.
• An understanding of how early-stage technology businesses operate and scale.
• Strong technical curiosity and an interest in AI.
• Experience using modern technology, productivity and AI tools to build efficient processes.
• The ability to operate independently with a high level of attention to detail.

Previous experience within strategy consulting, venture-backed technology or another highly analytical environment would be particularly relevant.

We're particularly interested in people who combine strong strategic thinking with a willingness to get involved in the detail and personally execute.

This could suit an existing Chief of Staff, Strategy & Operations Manager, Business Operations Lead, former founder or strategy consultant looking to move into a highly entrepreneurial operating role.

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