At a Glance
- Tasks: Lead a global support team for critical trading applications in energy and commodities.
- Company: Join a fast-growing, tech-driven financial services firm shaking up the energy trading sector.
- Benefits: Enjoy a dynamic work environment with opportunities for process improvements and automation.
- Other info: This role offers significant responsibility and the chance to shape best practices.
- Why this job: Be at the forefront of energy trading tech, making a real impact in a high-pressure setting.
- Qualifications: Experience in application support within energy trading and strong incident management skills required.
The predicted salary is between 42000 - 84000 £ per year.
Application Support Manager - Energy Trading (Ref: -421e)
Application Support Manager - Energy Trading (Ref: -421e)
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This range is provided by Referment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Referment is working with a high-growth, technology-led financial services firm that’s making serious waves in the energy trading space. We\'re on the hunt for an Application Support Manager to lead their global front-line support team — a critical role at the heart of their trading operations.
If you\'re passionate about delivering high-performance support in a fast-paced, regulated environment and have deep knowledge of energy or commodities trading systems, this is the opportunity for you.
Why This Role Stands Out
You\'ll be leading a 24/5 global support function that underpins front-to-back trading activity across energy, commodities, and financial markets.
The systems you’ll support are mission-critical: think real-time market data, order management, risk engines, and trading platforms.
This firm is scaling fast – you’ll be given real responsibility and the freedom to drive process improvements, implement automation, and shape best practice.
Key elements of the role include, but is not limited to the following duties:
Leading a team of front-line analysts supporting business-critical trading applications globally
Handling high-priority incidents (P1/P2), ensuring rapid resolution and clear business communication
Monitoring Jira queues, alerts, and input streams to drive service performance
Collaborating closely with dev and infra teams to enhance system resilience and availability
Identifying repeated issues and driving root-cause resolution with an eye on uptime and operational excellence
Experience in the following is essential to be considered for the role:
Strong experience managing application support engineers in energy or commodities trading environments
Solid understanding of energy markets, trading platforms, market data feeds, and risk systems
Exceptional incident management, communication, and stakeholder handling skills
Experience Working In Regulated Environments And Understanding Compliance Requirements
This is more than a support role, it’s a chance to own a function that keeps global energy markets moving. If you thrive in high-pressure environments, and love being close to the action in trading tech, we want to hear from you.
#Referment
Seniority level
Seniority level
Mid-Senior level
Employment type
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Full-time
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Information Technology and ManagementIndustries
Financial Services, IT Services and IT Consulting, and Oil and Gas
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#J-18808-LjbffrApplication Support Manager - Energy Trading (Ref: 5ba80) in London employer: Referment
Join a high-growth, technology-led financial services firm that is revolutionising the energy trading sector. As an Application Support Manager, you will thrive in a dynamic work culture that values innovation and collaboration, offering you the chance to lead a global support team while driving process improvements and automation. With a focus on employee growth and development, this role provides a unique opportunity to make a significant impact in a fast-paced environment, all while being based in the vibrant location of Hounslow, England.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Manager - Energy Trading (Ref: 5ba80) in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Referment. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Application Support Manager - Energy Trading (Ref: 5ba80) in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Referment.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Referment's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Referment
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Referment.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Referment will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Referment employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
