Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a global support team for critical trading applications in energy and commodities.
- Company: Join a fast-growing, tech-driven financial services firm shaking up the energy trading sector.
- Benefits: Enjoy a dynamic work environment with opportunities for process improvements and automation.
- Why this job: Be at the forefront of energy trading tech, making a real impact in a high-pressure setting.
- Qualifications: Experience in managing application support in regulated energy or commodities trading environments is essential.
- Other info: This role offers significant responsibility and the chance to shape best practices in trading operations.
The predicted salary is between 60000 - 84000 £ per year.
Referment is working with a high-growth, technology-led financial services firm that’s making serious waves in the energy trading space. We are on the hunt for an Application Support Manager to lead their global front-line support team — a critical role at the heart of their trading operations.
If you are passionate about delivering high-performance support in a fast-paced, regulated environment and have deep knowledge of energy or commodities trading systems, this is the opportunity for you.
Why This Role Stands Out
- You will be leading a 24/5 global support function that underpins front-to-back trading activity across energy, commodities, and financial markets.
- The systems you’ll support are mission-critical: think real-time market data, order management, risk engines, and trading platforms.
- This firm is scaling fast – you’ll be given real responsibility and the freedom to drive process improvements, implement automation, and shape best practice.
Key elements of the role include, but are not limited to the following duties:
- Leading a team of front-line analysts supporting business-critical trading applications globally.
- Handling high-priority incidents (P1/P2), ensuring rapid resolution and clear business communication.
- Monitoring Jira queues, alerts, and input streams to drive service performance.
- Collaborating closely with dev and infra teams to enhance system resilience and availability.
- Identifying repeated issues and driving root-cause resolution with an eye on uptime and operational excellence.
Experience in the following is essential to be considered for the role:
- Strong experience managing application support engineers in energy or commodities trading environments.
- Solid understanding of energy markets, trading platforms, market data feeds, and risk systems.
- Exceptional incident management, communication, and stakeholder handling skills.
- Experience working in regulated environments and understanding compliance requirements.
This is more than a support role; it’s a chance to own a function that keeps global energy markets moving. If you thrive in high-pressure environments and love being close to the action in trading tech, we want to hear from you.
Application Support Manager - Energy Trading (Ref: 1f2d) employer: Referment
Contact Detail:
Referment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Manager - Energy Trading (Ref: 1f2d)
✨Tip Number 1
Familiarise yourself with the specific energy trading systems and platforms mentioned in the job description. Understanding how these systems operate will not only boost your confidence but also allow you to speak knowledgeably during interviews.
✨Tip Number 2
Network with professionals already working in application support roles within the energy trading sector. Engaging with them can provide valuable insights into the role and may even lead to referrals, increasing your chances of landing an interview.
✨Tip Number 3
Prepare to discuss your experience with incident management and how you've handled high-pressure situations in the past. Be ready to share specific examples that demonstrate your problem-solving skills and ability to communicate effectively with stakeholders.
✨Tip Number 4
Stay updated on current trends and challenges in the energy trading market. Being knowledgeable about recent developments will show your passion for the industry and your commitment to staying informed, which is crucial for a role like this.
We think you need these skills to ace Application Support Manager - Energy Trading (Ref: 1f2d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in application support, particularly in energy or commodities trading environments. Emphasise your incident management skills and any relevant technical knowledge.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the energy trading sector. Mention specific experiences that demonstrate your ability to lead a support team and handle high-pressure situations effectively.
Showcase Relevant Skills: Clearly outline your understanding of energy markets, trading platforms, and risk systems. Use examples from your past roles to illustrate how you've successfully managed incidents and improved processes.
Highlight Team Leadership Experience: Since this role involves leading a global support team, be sure to detail your leadership experience. Discuss how you've motivated teams, driven performance improvements, and collaborated with other departments.
How to prepare for a job interview at Referment
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of energy markets, trading platforms, and risk systems during the interview. Be prepared to discuss specific technologies you've worked with and how they relate to the role.
✨Demonstrate Incident Management Skills
Prepare examples of high-priority incidents you've managed in the past. Discuss your approach to rapid resolution and how you communicated with stakeholders during these situations.
✨Emphasise Team Leadership Experience
Since this role involves leading a team, be ready to talk about your experience managing application support engineers. Share how you've motivated your team and driven process improvements in previous roles.
✨Understand Compliance Requirements
Familiarise yourself with the compliance requirements relevant to the energy trading sector. Be prepared to discuss how you've navigated regulatory environments in your past positions.
