Quality and Performance Data Officer in London

An exciting opportunity has arisen for an experienced Head of Quality to join a growing manufacturing organisation at a pivotal stage of its development. This role will suit a proactive and hands-on Quality professional who enjoys building structure, implementing processes, and driving a culture of quality excellence across a business. You will have the opportunity to shape the Quality function, influence company-wide improvements, and play a key role in the successful implementation and maintenance of an accredited AS9100 Quality Management System.

Reporting into senior leadership, you will lead a small but dedicated Quality team and act as the company's appointed Quality Manager, ensuring compliance, continuous improvement, and operational excellence throughout the organisation.

• Lead, develop, and mentor a team of Quality Inspectors, Quality Technicians, and the Quality Compliance Manager.
• Take ownership of the company's Quality Management System (QMS), ensuring compliance with AS9100 standards.
• Drive company-wide quality initiatives and work collaboratively with key stakeholders to implement and maintain an accredited AS9100 QMS.
• Develop, update, and maintain documented quality procedures, policies, and processes.
• Plan, conduct, and oversee internal audits, supplier audits, and customer audits.
• Manage supplier approval processes, supplier evaluations, and supplier non-conformance activities.
• Ensure robust corrective and preventive actions are implemented and effectively managed across the supply chain.
• Lead root cause investigations and continuous improvement activities to enhance product quality and operational performance.
• Create and deliver quality training programmes to employees across multiple departments.
• Support production teams in resolving quality concerns and implementing sustainable improvements.
• Monitor quality performance metrics and provide regular reports and recommendations to senior management.
• Promote a culture of quality, compliance, accountability, and continuous improvement throughout the business.

• Previous experience in a Head of Quality, Quality Manager, or Senior Quality Leadership position within a manufacturing environment.
• Strong working knowledge and hands-on experience with AS9100 Quality Management Systems.
• Experience implementing, maintaining, and improving accredited quality systems.
• Proven leadership experience managing and developing quality teams.
• Strong auditing experience, including internal, supplier, and customer audits.
• Experience managing supplier quality, non-conformance investigations, and corrective action programmes.
• Excellent stakeholder management skills with the ability to influence at all levels of the business.
• A continuous improvement mindset with a practical, hands-on approach to problem-solving.

If you are passionate about quality, enjoy implementing robust systems, and want to make a tangible impact within a growing organisation, we'd love to hear from you.