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- Tasks: Manage customer accounts and support the Sales team in a fast-paced environment.
- Company: Join a supportive, close-knit team in a well-established manufacturing business.
- Benefits: Engaging role with opportunities for collaboration and professional growth.
- Why this job: Make a meaningful impact on customer experience and operational efficiency.
- Qualifications: Experience in sales administration and strong communication skills required.
- Other info: Full training provided for RMA processes; dynamic work environment.
ReeVR are looking for a proactive and highly organised Internal Sales Support Co-ordinator to join our clients fast paced manufacturing business. The Internal Sales Support Co-ordinator is a key role within a small team, where you will be responsible for managing customer accounts, supporting the Sales function, and ensuring the smooth processing of orders.
The Internal Sales Support Co-ordinator will be self-motivated, customer-focused and experienced in a manufacturing environment, with strong attention to detail and excellent communication skills.
- Manage sales order processing from start to finish, ensuring accurate entry and updates within the MRP system.
- Support the Sales team with the creation, administration and follow-up of quotations, pricing, and customer proposals.
- Raise and manage purchase orders, maintaining proactive communication with suppliers to confirm delivery dates and address potential delays.
- Maintain high standards of data accuracy throughout all order entry and administrative processes.
- Oversee the full RMA process using customers RMA software (full training provided).
- Provide exceptional customer service, responding promptly and professionally to customer enquiries, order updates and return-related queries.
- Act as a key liaison between Operations, Materials and Sales, helping to schedule and prioritise customer orders to meet tight deadlines.
- Ensure all documentation is accurately maintained and easily accessible across MRP and RMA systems.
- Provide holiday cover for the Logistics Manager, organising shipments and deliveries and ensuring continuity of operations.
What They Are Looking For:
- Previous experience in sales administration or customer account coordination within a manufacturing environment.
- Experience with RMA processing and customer support roles.
- Proficiency with MRP systems and confidence working with order processing.
- Experience in a similar industry is advantageous.
- Excellent organisational abilities and a strong attention to detail.
- Effective communicator with the ability to collaborate across multiple internal departments.
- Self-motivated, proactive and able to manage workload and competing priorities with confidence.
Why you should join them as the Internal Sales Support Co-ordinator!
- Be part of a supportive, close-knit team in a well-established manufacturing business.
- Varied and engaging role with opportunities to collaborate across departments.
- A chance to make a meaningful impact on customer experience and operational efficiency.
Apply today! Or to find out more, contact Abby Maslin at ReeVR Talent today.
Internal Sales Support Co-ordinator in West Byfleet employer: Reevr Talent Ltd
Contact Detail:
Reevr Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Support Co-ordinator in West Byfleet
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their products, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in the position.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent communication, consider doing mock interviews with friends or family. Get comfortable discussing your experience and how it relates to the Internal Sales Support Co-ordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Internal Sales Support Co-ordinator in West Byfleet
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in sales administration or customer account coordination, especially in a manufacturing environment, to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the Internal Sales Support Co-ordinator role and how your background aligns with what we’re looking for. Keep it concise but engaging!
Show Off Your Communication Skills: Since this role requires excellent communication, make sure your application is clear and professional. Use proper grammar and structure, and don’t forget to express your enthusiasm for the position!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive!
How to prepare for a job interview at Reevr Talent Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Internal Sales Support Co-ordinator. Familiarise yourself with sales order processing, MRP systems, and RMA procedures. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you maintained attention to detail and ensured smooth operations, as this will resonate well with the interviewers.
✨Demonstrate Customer Focus
Be ready to discuss how you've provided exceptional customer service in previous roles. Share specific instances where you resolved customer queries or improved their experience. This will illustrate your proactive approach and ability to communicate effectively, which are key traits for this position.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the team dynamics, company culture, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.