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- Tasks: Coordinate customer orders and ensure smooth communication between teams.
- Company: Established manufacturing business with a focus on customer satisfaction.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and hybrid working options.
- Why this job: Be the vital link in a fast-paced environment and enhance customer experiences.
- Qualifications: Experience in sales coordination or customer service within manufacturing preferred.
- Other info: Join a supportive team that values collaboration and continuous improvement.
The predicted salary is between 28000 - 39200 £ per year.
We are working with a well-established manufacturing business operating within a fast-paced, customer-focused production environment. Due to continued growth, we are now looking to recruit a Sales Coordinator to join our commercial team at our UK manufacturing site. This role is ideal for someone who enjoys being the central point of contact between customers and internal manufacturing teams, ensuring orders move smoothly from placement through to delivery. The successful candidate will play a key role in customer satisfaction, commercial coordination, and supporting long-term account growth.
As a Sales Coordinator, you will be part of a collaborative commercial team supporting a portfolio of manufacturing customers. You will coordinate day-to-day sales and order activity, acting as the interface between customers and departments such as production, purchasing, quality, engineering and despatch. You will take full ownership of customer communication, order progression and issue resolution, always ensuring a high level of service. This position is hands-on, varied and embedded within a manufacturing environment.
Key Responsibilities- Build and maintain strong working relationships with key customer contacts, supporting account development alongside senior commercial colleagues.
- Coordinate customer orders from initial placement through the manufacturing process to final shipment.
- Process purchase orders and ensure orders are shipped on time.
- Work closely with buyers to ensure kit clearance and material availability.
- Liaise daily with production, quality, engineering and despatch teams to support delivery commitments.
- Support and coordinate Requests for Quotation (RFQs) to help secure new and repeat business.
- Identify and resolve issues such as RMAs, late deliveries, or carrier problems in a proactive manner.
- Interpret customer feedback and communicate insights internally.
- Produce and distribute regular reports including open order books, stock reports, delivery updates, PODs and RMA reports.
- Maintain a good understanding of customer products and the sectors they operate in.
- Act as a key point of contact for customer service emails, calls and site visitors.
To succeed as a Sales Coordinator, you will ideally have experience working in a manufacturing or production environment and enjoy managing multiple priorities at pace. You will bring:
- Strong communication and interpersonal skills, with a professional and customer-focused approach.
- Experience coordinating sales, accounts or customer service within manufacturing.
- Confidence working with order data, lead times and delivery schedules.
- A proactive mindset and willingness to raise issues early to find solutions.
- The ability to stay calm, organised and effective under pressure.
- Strong planning and prioritisation skills.
- Good IT skills, including MS Outlook, Word and Excel.
- Experience with MRP or stock management systems (desirable).
The Sales Coordinator will be joining a supportive, professional environment where collaboration and continuous improvement are actively encouraged.
Package & BenefitsSalary from £28,000 (dependent on experience). Full-time: 37 hours per week. Monday-Thursday: 08:30-17:00. Friday: 08:30-13:30. 25 days holiday, bank holidays (including Christmas shutdown). Pension scheme with employer contribution. Free parking and excellent on-site facilities. Complimentary fruit and hot/cold drinks. Hybrid working available by agreement.
Sales Coordinator employer: Reevr Talent Ltd
Contact Detail:
Reevr Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing sector and let them know you're on the hunt for a Sales Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their customer base and how they operate. This will help you demonstrate your knowledge and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Sales Coordinator, you'll need to be the go-to person for customers and internal teams. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining our awesome team.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your communication skills and any relevant experience in a manufacturing or production environment to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Sales Coordinator role. Share specific examples of how you've successfully managed customer relationships or coordinated sales activities in the past.
Showcase Your IT Skills: Since good IT skills are essential, mention your proficiency with MS Outlook, Word, and Excel. If you have experience with MRP or stock management systems, don’t forget to include that too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Reevr Talent Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the manufacturing business. Understand their products, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Sales Coordinator, strong communication is key. Prepare examples of how you've successfully managed customer relationships or resolved issues in the past. Be ready to demonstrate your ability to liaise with different departments and keep everyone informed.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Think about potential challenges you might face in this role, like late deliveries or order discrepancies, and prepare your strategies for resolving them. This shows you're proactive and solution-oriented.
✨Highlight Your Organisational Skills
The role requires juggling multiple priorities, so be prepared to discuss how you stay organised under pressure. Share specific tools or methods you use to manage your workload and ensure timely order processing, as this will resonate well with the interviewers.
