At a Glance
- Tasks: Support daily operations, manage orders, and assist with accounts in a fast-paced bakery environment.
- Company: Join reemies, a female-founded premium bakery known for delicious cakes and a creative team.
- Benefits: Enjoy competitive salary, 28 days holiday, and employee discounts on our amazing cakes.
- Other info: Opportunity for career growth in a friendly and ambitious environment.
- Why this job: Be part of a growing team and make a real impact in a vibrant bakery setting.
- Qualifications: Strong organisational skills, attention to detail, and customer service experience are essential.
The predicted salary is between 28000 - 30000 £ per year.
LOCATION: Based in London: Work from Home/Office/Kitchen
REPORTING TO: COO
JOB TYPE: Full-time, Permanent
SALARY: approx. £28,000 to £30,000 per annum depending on experience
What we offer:
- 5 days a week Monday- Friday
- 40 hours a week
- 28 Days Holidays per annum including bank/public holidays
- Employee discount on Cakes
COMPANY INFORMATION
reemies is a female-founded, premium London-based bakery with a loyal high-end following born from the love of GOOD cake. With many variations, reemies dairy-free banana cake is one of the most loved, wholesome and delicious cakes around. reemies also offers an extended menu of similarly homely and tasty cakes, as well as simply decorated celebration cakes. We are all about the taste, no frills! High quality, humble & Moorish. Our cakes are stocked in Harrods, Bayley & Sage, Zapp, Framer J, Panzers and more and now we have opened our first beautiful shop in Chelsea. We are building something special and growing fast. This is a fantastic opportunity to be part of a friendly, ambitious and creative team.
JOB ROLE BRIEF
We are looking for a highly organised, proactive and reliable Admin & Accounts Assistant to join our growing team on a full-time basis. This is a key role within the business, supporting the day-to-day operations of our wholesale and kitchen administration. The ideal candidate will have excellent communication skills, strong attention to detail and the ability to manage multiple tasks efficiently in a fast-paced environment. Customer service is crucial to this role. This is a unique opportunity for someone young but experienced, confident in their organisational and tech skills and ready to step into a key role at an exciting stage of growth. You will work directly with the Founder, COO and Head Baker across a broad range of day-to-day admin, operations, logistics and accounts.
Main Duties & Responsibilities
- Admin & Accounts Support
- Managing and Monitoring wholesale order emails throughout the day and ensuring all customer communications are handled immediately and efficiently
- Responding promptly and professionally to wholesale customer enquiries, order discrepancies, amendments and changes
- Creating and distributing the daily wholesale bake list to the relevant kitchen team members in a timely manner
- Ensuring all order updates and changes are communicated accurately to the relevant team members in a timely manner
- Ensuring invoices are processed and sent on time
- Supporting the Founder, Head Baker, and COO with administrative and operational tasks
- Assisting with general office administration and organisation
- Logistics & Operations
- Liaise with our kitchen and shop teams as needed
- Be the go to person for logistical issues (e.g. missed deliveries, address changes)
- Manage aspects of wholesale customers: update orders, change delivery dates/notes, discrepancies, issues
- Support general business logistics, from arranging couriers, DPD to managing supplier needs
- Be the first point of contact when our drivers need support
- Stock Control & Management
- Ordering packaging and kitchen supplies as needed
- Managing and maintaining stock systems to ensure supplies are always available
- Identify and implement better stock control systems to support business growth
The ideal candidate for this role will:
- Be trained in the specific needs of the business but we want someone who brings initiative and a sharp eye for how things could run even more smoothly
- The successful candidate should be confident in assessing current systems and suggesting improvements to help enhance operational efficiency, including stock control, order management and administrative processes.
- Strong customer service and interpersonal skills
- Highly organised with strong attention to detail
- Ability to work independently and as part of a team
- Ability to prioritise tasks and work efficiently under pressure
- Experience using Xero is beneficial but not essential
- Must be strong using: Microsoft Office: Word, Excel, PowerPoint AI platforms
If you are ambitious this could be a fantastic role for you so get in touch if interested to join the team!
Admin and Accounts Assistant employer: Reemies Cakes
At reemies, we pride ourselves on being a supportive and dynamic employer, offering a unique opportunity to join a passionate team in the heart of London. With flexible working arrangements, generous holiday allowances, and a culture that values creativity and initiative, we empower our employees to grow alongside our rapidly expanding bakery. Join us to be part of a friendly environment where your contributions are valued, and enjoy exclusive employee discounts on our delicious cakes!
StudySmarter Expert Advice🤫
We think this is how you could land Admin and Accounts Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Admin and Accounts Assistant role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your skills in admin and accounts. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to admin tasks and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team at reemies. Tailor your application to highlight how your skills align with our needs, and don’t forget to show your passion for our cakes!
We think you need these skills to ace Admin and Accounts Assistant
Some tips for your application 🫡
Show Your Organisational Skills:In your application, highlight your organisational skills. We want to see how you manage multiple tasks and keep everything running smoothly, just like we do at reemies!
Be Proactive in Your Approach:Let us know about times you've taken the initiative to solve problems or improve processes. We love a proactive attitude, especially in a fast-paced environment like ours!
Communicate Clearly:Since customer service is key, make sure your application reflects your communication skills. Use clear and professional language to show us you can handle enquiries and issues effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on this fantastic opportunity with our growing team!
How to prepare for a job interview at Reemies Cakes
✨Know Your Stuff
Before the interview, make sure you understand reemies' products and values. Familiarise yourself with their range of cakes and their commitment to quality. This will show your genuine interest in the company and help you connect with the team.
✨Show Off Your Organisational Skills
As an Admin and Accounts Assistant, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. This will demonstrate your ability to handle the fast-paced environment they’re looking for.
✨Be Ready for Customer Service Scenarios
Since customer service is crucial for this role, think of a few scenarios where you handled difficult customer interactions. Be prepared to discuss how you resolved issues and maintained professionalism, as this will highlight your interpersonal skills.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or future growth plans for reemies. This shows that you’re not just interested in the job, but also in contributing to the company’s success.
