Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and ensure successful onboarding of recruitment tech solutions.
- Company: Established recruitment software company with a focus on client success.
- Benefits: Competitive salary, unlimited paid time off, and ongoing training.
- Why this job: Join a supportive team and make a real impact in recruitment tech.
- Qualifications: Experience in account management or customer success in a SaaS environment.
- Other info: Fully remote role with great growth opportunities in a dynamic tech business.
The predicted salary is between 36000 - 60000 £ per year.
A well-established recruitment software company is looking for an experienced Account Manager to join their growing team. The business provides Applicant Tracking System (ATS) solutions to help organisations attract, engage, and hire more effectively. Their platform is trusted by some of the UK's best-known brands and evolves continuously through client feedback and agile development. This role is ideal for someone who is client-focused, enjoys building strong relationships, and is confident working remotely. You’ll need a solid understanding of recruitment tech and be comfortable managing multiple clients at once.
Key Responsibilities
- Act as the main point of contact for a portfolio of clients, understanding their needs and ensuring a strong working relationship.
- Manage client onboarding and implementation, from requirement gathering and testing to go‑live support.
- Handle technical and functional queries, coordinating with internal teams for timely solutions.
- Run regular sprint meetings with clients and the development team to prioritise tasks and track progress.
- Oversee user acceptance testing (UAT) to ensure changes meet agreed requirements.
- Spot opportunities for upselling and promote product add‑ons or new features.
- Lead contract renewals and ensure clients are engaged and satisfied.
- Keep accurate client records, meeting notes, and CRM updates.
- Work closely with internal teams across product, development, and support to ensure a seamless client experience.
- Liaise with third‑party providers such as job boards, design agencies, or HR systems.
What They’re Looking For
- Experience as an Account Manager, Customer Success Manager, or Implementation Specialist in a SaaS or ATS environment.
- Strong knowledge of applicant tracking systems or recruitment software.
- Proven track record managing end‑to‑end client projects including implementation and testing.
- Confident communicator able to work with both technical and non‑technical contacts.
- Strong organisation skills and ability to juggle multiple client relationships.
- Familiarity with agile working and sprint planning.
- Comfortable using CRM and project tools like Jira, Salesforce, ChurnZero, and Slack.
- Experience in upselling and managing contract renewals.
- Understanding of HR, recruitment workflows, or talent acquisition.
- Background in remote team environments.
Whats on Offer
- Fully remote working (UK only)
- Strong base salary with commission plan and annual bonus potential
- Unlimited paid time off
- Ongoing training and development
- Supportive and collaborative team culture
- Real growth opportunities within a successful tech business
Account Manager employer: Reel Recruit
Contact Detail:
Reel Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the recruitment tech space and let them know you're on the lookout for an Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of ATS solutions and recruitment workflows. Be ready to discuss how you've successfully managed client relationships in the past, as this will show you're the perfect fit for the role.
✨Tip Number 3
Don’t forget to showcase your communication skills! During interviews, demonstrate how you can effectively liaise with both technical and non-technical contacts. This is key for an Account Manager, so make sure you highlight your experience in this area.
✨Tip Number 4
Finally, apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives you a chance to stand out from the crowd and show us why you’d be a great addition to our growing family.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience with recruitment tech and client management, as this will show us you understand what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about recruitment software and how your skills align with our needs. Keep it engaging and personal.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've successfully managed client relationships or implemented solutions in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Reel Recruit
✨Know Your Recruitment Tech
Make sure you brush up on your knowledge of applicant tracking systems and recruitment software. Familiarise yourself with the latest trends and features in the industry, as this will show your potential employer that you're not just a candidate, but a knowledgeable partner who can add value to their team.
✨Showcase Your Client Management Skills
Prepare specific examples from your past experiences where you've successfully managed client relationships. Highlight how you handled onboarding, implementation, and any challenges you faced. This will demonstrate your ability to juggle multiple clients and ensure their satisfaction.
✨Be Ready for Technical Questions
Since the role involves handling technical queries, be prepared to discuss how you've resolved similar issues in the past. Brush up on the tools mentioned in the job description, like Jira and Salesforce, so you can confidently talk about your experience using them.
✨Demonstrate Your Communication Skills
As an Account Manager, you'll need to communicate effectively with both technical and non-technical contacts. Practice articulating complex ideas in simple terms and be ready to showcase your ability to lead meetings and collaborate with different teams during the interview.
