At a Glance
- Tasks: Lead a dynamic team and ensure a fantastic cinema experience for all guests.
- Company: Join REEL Burnley, a vibrant cinema with a fun atmosphere.
- Benefits: Enjoy flexible hours, 28 days holiday, and unlimited cinema tickets for you and your loved ones.
- Other info: Evening shifts required; great opportunity for career growth in the entertainment industry.
- Why this job: Be part of a successful team and make every movie night memorable!
- Qualifications: Previous retail management experience and a passion for customer service.
The predicted salary is between 24000 - 36000 € per year.
Duty Managers have a key role as part of a busy cinema. Flexibility and the ability to work as part of a successful team will be required in this role. You will be responsible for supporting the Cinema Manager in the day-to-day running of the cinema. You will be there to lead and guide the Front of House Assistants. A desire to work within a successful team and having a helpful and approachable personality is definitely required for this role. Previous supervisory experience would be a big advantage for this role.
- Providing friendly and helpful service to customers
- Supervising team members and ensuring key jobs get done
- Supporting the management team in ensuring compliance with company guidelines
- Communicating targets and objectives to the team
- Helping the management to train team members
- Cash management responsibilities
- Driving concession sales
- Maintaining high standards of cleanliness in all public areas of the cinema
- Delivering high standards of presentation and display
- Putting stock out in the concessions areas
- Keeping up to date with your knowledge of film releases
- Working as part of a team
You will need to be available for evening shifts and during all school holiday periods. 28 days holiday per year including bank holidays. Flexible hours. Unlimited tickets for you and extra for your family and friends. Minimum 30 hours per week contracted hours. Employee Assistance Programme. Must be available 0900 - 2330 all days, as hours are on a rota basis. You will be expected to do 2-3 close shifts per week finishing around 11pm. Previous customer facing retail management experience is essential for this role.
Duty Manager | REEL Burnley employer: Reel Cinemas
REEL Burnley is an exceptional employer that values teamwork and flexibility, offering a vibrant work culture where employees can thrive in a dynamic cinema environment. With benefits such as 28 days of holiday, flexible hours, and unlimited cinema tickets for you and your loved ones, we prioritise employee well-being and growth opportunities, making it a rewarding place to build your career in the entertainment industry.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager | REEL Burnley
✨Tip Number 1
Get to know the cinema inside out! Familiarise yourself with the latest film releases and the layout of the venue. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you!
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've successfully led a team or handled challenging situations. This will demonstrate that you're ready to support the Cinema Manager.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Duty Manager | REEL Burnley
Some tips for your application 🫡
Show Your Team Spirit:In your application, let us know how you thrive in a team environment. Share examples of how you've supported your colleagues and contributed to a positive atmosphere. We love seeing that team spirit shine through!
Highlight Your Experience:Make sure to mention any previous supervisory roles you've had. We want to see how your past experiences can help you lead our Front of House Assistants effectively. Don’t be shy about showcasing your achievements!
Be Approachable:Since we value a helpful and approachable personality, use your application to convey your friendly nature. A warm tone in your writing can go a long way in showing us you’re the right fit for our cinema family.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Reel Cinemas
✨Know the Cinema Inside Out
Before your interview, make sure you’re familiar with REEL Burnley and its offerings. Check out their latest film releases and any special events they might be hosting. This shows your genuine interest in the role and helps you answer questions about how you can contribute to the cinema's success.
✨Showcase Your Team Spirit
As a Duty Manager, teamwork is crucial. Be ready to share examples from your previous roles where you successfully led a team or supported your colleagues. Highlighting your ability to work collaboratively will resonate well with the interviewers.
✨Demonstrate Customer Service Skills
Since providing friendly and helpful service is key, prepare to discuss specific instances where you went above and beyond for a customer. Think of scenarios that showcase your problem-solving skills and your approachable personality.
✨Flexibility is Key
Given the flexible hours and evening shifts, be prepared to discuss your availability openly. Show that you understand the demands of the role and are willing to adapt your schedule to meet the needs of the cinema, especially during busy periods like school holidays.
