At a Glance
- Tasks: Lead a dynamic team and ensure a fantastic cinema experience for all guests.
- Company: Join REEL Burnley, a vibrant cinema with a fun atmosphere.
- Benefits: Enjoy flexible hours, 28 days holiday, and unlimited cinema tickets for you and your loved ones.
- Other info: Evening shifts required; great opportunity for career growth in the entertainment industry.
- Why this job: Be part of a successful team and make every movie night memorable!
- Qualifications: Previous retail management experience and a passion for customer service.
The predicted salary is between 24000 - 36000 £ per year.
Duty Managers have a key role as part of a busy cinema. Flexibility and the ability to work as part of a successful team will be required in this role. You will be responsible for supporting the Cinema Manager in the day-to-day running of the cinema. You will be there to lead and guide the Front of House Assistants. A desire to work within a successful team and having a helpful and approachable personality is definitely required for this role. Previous supervisory experience would be a big advantage for this role.
- Providing friendly and helpful service to customers
- Supervising team members and ensuring key jobs get done
- Supporting the management team in ensuring compliance with company guidelines
- Communicating targets and objectives to the team
- Helping the management to train team members
- Cash management responsibilities
- Driving concession sales
- Maintaining high standards of cleanliness in all public areas of the cinema
- Delivering high standards of presentation and display
- Putting stock out in the concessions areas
- Keeping up to date with your knowledge of film releases
- Working as part of a team
You will need to be available for evening shifts and during all school holiday periods. 28 days holiday per year including bank holidays. Flexible hours. Unlimited tickets for you and extra for your family and friends. Minimum 30 hours per week contracted hours. Employee Assistance Programme. Must be available 0900 - 2330 all days, as hours are on a rota basis. You will be expected to do 2-3 close shifts per week finishing around 11pm. Previous customer facing retail management experience is essential for this role.
Duty Manager | REEL Burnley employer: Reel Cinemas
REEL Burnley is an exceptional employer that values teamwork and flexibility, offering a vibrant work culture where employees can thrive in a dynamic cinema environment. With benefits such as 28 days of holiday, flexible hours, and unlimited cinema tickets for you and your loved ones, we prioritise employee well-being and growth opportunities, making it a rewarding place to build your career in the entertainment industry.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager | REEL Burnley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Reel Cinemas. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Reel Cinemas
Don't be shy about reaching out to Reel Cinemas directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager | REEL Burnley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Reel Cinemas and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Reel Cinemas
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
