Customer Success & Conversion Lead (Remote)

A leading publishing platform in the United Kingdom is seeking a Customer Support Specialist to enhance user experience and optimize conversion. You will support authors and creative professionals while maintaining a high standard of service. The ideal candidate has over 5 years of experience in customer support and is fluent in English. This position offers the flexibility of remote work and other benefits including paid parental leave and annual retreats. #J-18808-Ljbffr