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- Tasks: Support smooth operations of sports and leisure facilities while ensuring compliance and safety.
- Company: Reed's School, known for its exceptional sports and leisure facilities.
- Benefits: Full-time position with opportunities for professional growth and community engagement.
- Why this job: Join a dynamic team and make a positive impact on the community and school environment.
- Qualifications: Organised, proactive individuals with strong customer service and administration skills.
- Other info: Flexible hours with some weekends and evenings required; great for gaining diverse experience.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a reliable, organised, and proactive RSE Operations Deputy Manager to support the RSE Manager and help deliver the smooth and compliant operations of Reed's School Enterprise.
Reed's School Enterprises manages the lettings and community use of Reed's and Ripley Court School's exceptional sports and leisure facilities, including tennis, swimming, and event spaces. The team also supports other commercial activities within the school, including the School Shop and Tuck Shop. We pride ourselves on providing a professional, safe, and welcoming environment for members, visitors, and hirers.
This varied role covers compliance monitoring, health and safety, first aid provision, membership administration, lifeguard rota coordination, activity setup and close-down, site security, and occasional support for retail operations within the school. The role is a full-time, year-round position and some weekend and evening hours will be required. The role will report into the RSE Manager.
Responsibilities- Operational Excellence: Lead the preparation, setup, and secure management of facilities for activities, events, and external hires, ensuring every detail is meticulously organised.
- Customer Engagement: Serve as a primary point of contact for members, visitors, and hirers, delivering outstanding service and building positive relationships across all interactions.
- Membership & Administration: Oversee tennis and swimming memberships, manage renewals and enquiries, and maintain accurate records with a customer-first approach.
- Compliance & Safety: Monitor safeguarding and compliance documentation for all hirers, coaches, and instructors; conduct regular health and safety inspections and risk assessments.
- First Aid & Lifeguard Coordination: Act as a designated First Aider, maintain first aid kits and records, and coordinate lifeguard rotas to ensure full coverage and up-to-date qualifications.
- Retail & Site Support: Assist in the School Shop and Tuck Shop, supporting uniform appointments, stock management, and providing cover during busy periods or staff absences.
- Site Security: Support site security operations, including opening, closing, and monitoring systems to maintain a safe environment for all users.
- Undertake such other comparable duties as the RSE Manager and Operations Director require from time to time.
- Promote and safeguard the welfare of children and young persons.
RSE Operations Deputy Manager employer: Reeds School
Contact Detail:
Reeds School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RSE Operations Deputy Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your skills and experiences confidently when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace RSE Operations Deputy Manager
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your ability to stay organised and manage multiple tasks. We want to see how you can keep everything running smoothly, just like the operations at Reed's School Enterprises.
Emphasise Customer Engagement: Make sure to mention any experience you have in customer service or building relationships. We pride ourselves on outstanding service, so let us know how you can contribute to that positive environment.
Demonstrate Compliance Awareness: Since compliance and safety are key parts of this role, include any relevant experience you have with health and safety regulations or risk assessments. Show us that you understand the importance of keeping everyone safe.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Reeds School
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the RSE Operations Deputy Manager. Familiarise yourself with the specifics of compliance monitoring, health and safety protocols, and customer engagement strategies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires a high level of organisation, be prepared to discuss your previous experiences where you've successfully managed multiple tasks or projects. Use specific examples to illustrate how you prioritised tasks and ensured everything ran smoothly, especially in a busy environment.
✨Emphasise Customer Service Experience
As a primary point of contact for members and visitors, it's crucial to highlight your customer service skills. Share stories that showcase your ability to build positive relationships and handle enquiries effectively. This will demonstrate that you can provide the outstanding service Reed's School Enterprises prides itself on.
✨Prepare for Compliance and Safety Questions
Given the importance of compliance and safety in this role, be ready to answer questions related to health and safety inspections, risk assessments, and safeguarding practices. Brush up on relevant regulations and be prepared to discuss how you would ensure a safe environment for all users.
