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- Tasks: Lead continuous improvement initiatives and empower teams to enhance processes.
- Company: Join RX Global, a leader in events and exhibitions with a focus on innovation.
- Benefits: Enjoy generous holidays, health perks, and a supportive work-life balance.
- Why this job: Make a real impact by driving efficiencies and fostering collaboration across teams.
- Qualifications: Experience in process improvement and strong collaboration skills required.
- Other info: Dynamic role with opportunities for growth and extensive learning resources.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Do you enjoy mobilizing internal and external resources to achieve organization objectives? Do you enjoy collaborating cross-functionally to deliver on project success?
About our team
RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.
About the role
Reporting to Group Operations Director, the Continuous Improvement Manager will lead and embed a culture of continuous improvement across several centralised operational teams supporting a complex business encapsulated by 8 core industry-based portfolios across multiple geographic centres. This highly expert, engaging and influential individual will drive and track measurable efficiencies and improvements across a range of critical, core business processes in time, effort, and quality of work outputs. While initial projects have been identified, the role will identify further opportunities for process improvement, lead structured improvement initiatives, and equip team members with the tools and confidence to improve the ways they work. The role will also include a focus on how we could use off the shelf systems and tools (such as AI) to gain efficiencies. Initially focussed with the Event Operations team and workflows/procedures, the role has potential for growth to develop into other functions / cross functional continuous improvement work in future.
Responsibilities
- Champion a culture of continuous improvement, encouraging “better, faster, simpler” ways of working.
- Develop clear frameworks, tools, and shared language to embed continuous improvement across all teams.
- Lead, track and take ownership of progress and outcomes for business process improvement initiatives.
- Train and coach colleagues in core improvement tools and methods, promoting empowerment and shared ownership.
- Facilitate engaging workshops and process‑mapping sessions to understand workflows and co‑design improvements.
- Identify, prioritise, and validate improvement opportunities that offer measurable benefits.
- Standardise processes and documentation (SOPs, templates, checklists, workflows) in collaboration with leaders and subject matter experts.
- Establish and report on KPIs, benefits realisation, and progress to senior stakeholders.
Requirements
- Strong collaborator with the ability to build trust, influence effectively, and engage diverse stakeholders.
- Proven experience leading process improvement in office, service, or business operations environments.
- Evidence of delivering measurable improvements in time, cost, quality, or customer experience.
- Skilled facilitator with experience delivering training or coaching on process thinking and improvement tools.
- Highly organised with the ability to manage multiple small to medium improvement projects concurrently.
- Analytical mindset with confidence in data gathering, problem‑solving, and benefit tracking.
- Understanding of change management principles and the ability to support teams through change.
- Degree‑level education (or equivalent experience) plus relevant qualifications (e.g., Lean Six Sigma Green/Black Belt, LCS Level 2/3, PRINCE2). Experience with process‑mapping tools and CI reporting dashboards is desirable.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
Continuous Improvement Manager in Richmond employer: Reedexpo
Contact Detail:
Reedexpo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Continuous Improvement Manager in Richmond
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience with process improvement and how you can contribute to their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, go ahead and submit your application today!
We think you need these skills to ace Continuous Improvement Manager in Richmond
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in continuous improvement. We want to see how your skills align with our goals, so don’t hold back on showcasing relevant projects!
Showcase Your Collaboration Skills: Since this role involves working with diverse teams, share examples of how you've successfully collaborated in the past. We love seeing candidates who can build trust and influence others!
Be Data-Driven: We’re all about measurable improvements! Include specific metrics or outcomes from your previous roles that demonstrate your impact. This will help us understand how you can drive efficiencies at RX Global.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Reedexpo
✨Know Your Continuous Improvement Tools
Familiarise yourself with key continuous improvement methodologies like Lean and Six Sigma. Be ready to discuss how you've applied these tools in past roles, as this will show your practical experience and understanding of the concepts.
✨Showcase Your Collaboration Skills
Prepare examples that highlight your ability to work cross-functionally. Think about times when you successfully engaged diverse stakeholders to achieve project goals, as this role heavily relies on collaboration.
✨Demonstrate Analytical Thinking
Be prepared to discuss how you've used data to drive improvements in previous positions. Bring specific examples of how you identified inefficiencies and implemented solutions that resulted in measurable benefits.
✨Engage with Process Mapping
Brush up on your process mapping skills and be ready to explain how you've facilitated workshops or sessions to co-design improvements. This will show your hands-on approach and ability to lead teams through change.
