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- Tasks: Lead continuous improvement initiatives and empower teams to enhance workflows and processes.
- Company: Join RX Global, a leader in events and exhibitions with a focus on innovation and collaboration.
- Benefits: Enjoy generous holiday allowance, health benefits, and extensive learning resources.
- Why this job: Make a real impact by driving efficiencies and fostering a culture of improvement.
- Qualifications: Experience in process improvement and strong collaboration skills required.
- Other info: Flexible work options and a commitment to employee wellbeing.
The predicted salary is between 36000 - 60000 Ā£ per year.
Do you enjoy mobilizing internal and external resources to achieve organization objectives? Do you enjoy collaborating cross-functionally to deliver on project success?
About our team
RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.
About the role
Reporting to Group Operations Director, the Continuous Improvement Manager will lead and embed a culture of continuous improvement across several centralised operational teams supporting a complex business encapsulated by 8 core industry-based portfolios across multiple geographic centres. This highly expert, engaging and influential individual will drive and track measurable efficiencies and improvements across a range of critical, core business processes in time, effort, and quality of work outputs. While initial projects have been identified, the role will identify further opportunities for process improvement, lead structured improvement initiatives, and equip team members with the tools and confidence to improve the ways they work. The role will also include a focus on how we could use off the shelf systems and tools (such as AI) to gain efficiencies. Initially focussed with the Event Operations team and workflows/procedures, the role has potential for growth to develop into other functions / cross functional continuous improvement work in future.
Responsibilities
- Champion a culture of continuous improvement, encouraging "better, faster, simpler" ways of working.
- Develop clear frameworks, tools, and shared language to embed continuous improvement across all teams.
- Lead, track and take ownership of progress and outcomes for business process improvement initiatives.
- Train and coach colleagues in core improvement tools and methods, promoting empowerment and shared ownership.
- Facilitate engaging workshops and processāmapping sessions to understand workflows and coādesign improvements.
- Identify, prioritise, and validate improvement opportunities that offer measurable benefits.
- Standardise processes and documentation (SOPs, templates, checklists, workflows) in collaboration with leaders and subject matter experts.
- Establish and report on KPIs, benefits realisation, and progress to senior stakeholders.
Requirements
- Strong collaborator with the ability to build trust, influence effectively, and engage diverse stakeholders.
- Proven experience leading process improvement in office, service, or business operations environments.
- Evidence of delivering measurable improvements in time, cost, quality, or customer experience.
- Skilled facilitator with experience delivering training or coaching on process thinking and improvement tools.
- Highly organised with the ability to manage multiple small to medium improvement projects concurrently.
- Analytical mindset with confidence in data gathering, problemāsolving, and benefit tracking.
- Understanding of change management principles and the ability to support teams through change.
- Degreeālevel education (or equivalent experience) plus relevant qualifications (e.g., Lean Six Sigma Green/Black Belt, LCS Level 2/3, PRINCE2). Experience with processāmapping tools and CI reporting dashboards is desirable.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
Continuous Improvement Manager employer: Reedexpo
Contact Detail:
Reedexpo Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Continuous Improvement Manager
āØTip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and donāt be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
āØTip Number 2
Show off your skills! When you get the chance to chat with hiring managers or team members, make sure to highlight your experience with process improvement and collaboration. Share specific examples of how you've made a difference in previous roles.
āØTip Number 3
Prepare for interviews by researching the company culture and values. RX Global is all about innovation and collaboration, so think of ways you can demonstrate how you embody these traits. Tailor your responses to show youāre a perfect fit for their team!
āØTip Number 4
Donāt forget to apply through our website! Itās the best way to ensure your application gets seen by the right people. Plus, it shows youāre genuinely interested in joining RX Global and being part of their mission to create unforgettable experiences.
We think you need these skills to ace Continuous Improvement Manager
Some tips for your application š«”
Show Your Passion for Continuous Improvement: When writing your application, let us see your enthusiasm for continuous improvement. Share specific examples of how you've mobilised resources and collaborated with teams to achieve success in past projects. We love seeing candidates who are genuinely excited about making things better!
Be Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Use bullet points where possible to highlight your skills and experiences related to process improvement. This helps us quickly see how you fit into our vision.
Tailor Your Application: Donāt just send a generic application! Take the time to tailor your CV and cover letter to the Continuous Improvement Manager role. Highlight relevant experiences that align with our responsibilities and requirements. It shows us youāre serious about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. Itās the best way to ensure your application gets to the right people. Plus, youāll find all the details you need about the role and our company culture there. Letās make this happen!
How to prepare for a job interview at Reedexpo
āØKnow Your Continuous Improvement Tools
Familiarise yourself with key continuous improvement methodologies like Lean and Six Sigma. Be ready to discuss how you've applied these tools in past roles, as this will show your practical experience and understanding of the concepts.
āØShowcase Your Collaboration Skills
Prepare examples that highlight your ability to work cross-functionally. Think about times when you successfully engaged diverse stakeholders to achieve project goals, as this role heavily relies on collaboration.
āØDemonstrate Analytical Thinking
Be prepared to discuss how you've used data to drive improvements in previous positions. Bring specific examples of measurable outcomes you've achieved through your analytical mindset, as this will resonate well with the interviewers.
āØEngage in Process Mapping Discussions
Brush up on process mapping techniques and be ready to facilitate a mock session during the interview. This will not only demonstrate your skills but also your ability to lead engaging workshops, which is crucial for this role.
