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- Tasks: Provide essential tech support to staff and pupils in a school setting.
- Company: Join a vibrant school community in Central London.
- Benefits: Earn £15.90 per hour with full-time hours and valuable experience.
- Why this job: Make a difference by supporting education through technology.
- Qualifications: Experience in IT support and strong problem-solving skills required.
- Other info: Opportunity to work in a dynamic environment with a focus on collaboration.
3 month assignment to start ASAP
School Technician
- Job Type: Full-time
- Location: Central london
- Salary: £15.90 per hour
We are seeking a support technician to provide essential first and second-line technical support to both staff and pupils. This role is crucial as one of the three main points of contact for all tech support. The successful candidate will play a key role in managing mobile technology and covering both hardware and software used within the school, supporting our Teaching and Learning division.
Day-to-day of the role:
- Serve as one of the primary points of contact for all service desk tickets.
- Provide first and second-line technical support to staff and pupils, ensuring efficient resolution of issues.
- Prioritise support calls effectively and escalate complex issues to the Systems Manager as necessary.
- Support mobile technology along with other hardware and software systems used within the school.
- Collaborate with teaching staff to support the school’s requirements for access to information and interactive multimedia learning resources.
Required Skills & Qualifications:
- Proven experience in IT support roles, handling both first and second-line support.
- Strong understanding of mobile technology as well as other hardware and software used in educational environments.
- Excellent problem-solving skills and ability to prioritise tasks effectively.
- Strong communication and collaboration skills, with the ability to work closely with both technical and non-technical staff.
- Experience in educational settings is essential
SAFEGUARDING :- An Enhanced DBS with child Barred list, dated within the past 3 months or subscribed to the update services is essential
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Technician - School setting employer: Reed
Contact Detail:
Reed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician - School setting
✨Tip Number 1
Network, network, network! Reach out to your contacts in the education sector and let them know you're on the lookout for a technician role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common technical questions related to first and second-line support. We recommend practising how you'd explain tech issues to non-technical staff, as communication is key in this role!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've resolved tech issues quickly and effectively, especially in an educational setting. This will demonstrate your ability to handle the day-to-day challenges of the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technician - School setting
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, especially in educational settings. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities and tech know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this technician role. Mention your passion for supporting both staff and pupils, and how you can contribute to our Teaching and Learning division.
Show Off Your Communication Skills: Since this role involves working closely with both technical and non-technical staff, make sure to highlight your communication skills in your application. We love candidates who can bridge the gap between tech and teaching!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as soon as possible!
How to prepare for a job interview at Reed
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both hardware and software commonly used in schools. Familiarise yourself with mobile technology and be ready to discuss how you've supported these systems in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've effectively resolved technical issues in previous roles. Think about specific challenges you faced and how you prioritised tasks to ensure a smooth resolution for users.
✨Communicate Clearly and Confidently
Since you'll be working with both staff and pupils, practice explaining technical concepts in simple terms. During the interview, demonstrate your ability to communicate effectively with non-technical individuals.
✨Understand the School Environment
Research the specific school setting and its needs. Be ready to discuss how you can support teaching staff and enhance the learning experience through technology, showing that you understand the educational context.