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- Tasks: Manage repairs and maintenance for council housing, ensuring safety and compliance.
- Company: Local authority with a commitment to community welfare.
- Benefits: Competitive hourly rate, flexitime, and full training provided.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in building repairs and strong communication skills required.
- Other info: Hybrid working model with no weekend shifts and excellent career support.
The predicted salary is between 35000 - 40000 £ per year.
Hourly Rate: £22.32 via umbrella or £17.18 via PAYE
Location: Sheffield (City-wide, hybrid – site-based 80% of the time and the rest office (S4 postcode) or WFH)
Job Type: Interim with opportunity to apply for permanent
Hours: Full-time (37 hours per week), flexitime (no weekend working)
Join our client in their team as a Repairs and Maintenance Officer, managing and delivering an effective repairs and maintenance service across council housing stock. This role is crucial in ensuring that properties are safe, compliant, and fit for occupation, focusing on disrepair claims and tenant permission requests, while providing a high standard of customer service.
Day-to-day of the role:
- Disrepair Case Management: Manage a caseload of housing disrepair cases from initial Letter of Claim through to resolution. Contact tenants, arrange inspections, and carry out property assessments. Diagnose required repairs and recommend appropriate remedial works. Raise and manage repair orders via the council's app-based systems. Liaise closely with repairs teams and respond to any technical queries. Work with the legal team, providing information, reports, and professional opinions. Prepare Part 35 compliant reports, including declarations of truth where required.
- Permissions and Alterations: Manage tenant requests for alterations to council properties. Assess proposed works and advise tenants on requirements, including Building Control approval and Planning permission. Provide guidance throughout the process and inspect completed works.
- Inspections and Property Assessment: Undertake site visits across the city, planning and booking inspections independently. Identify properties that are unfit for habitation and raise decant requests where necessary. Escalate complex or structural issues to surveyors as appropriate.
Required Skills & Qualifications:
- Strong knowledge of building repairs, maintenance, and housing standards.
- Experience in property inspections, defect diagnosis, and remedial solutions.
- Ability to manage a high and varied caseload.
- Confident customer communication skills.
- Ability to produce clear, accurate inspection reports.
- Good IT skills and confidence using mobile/app-based systems.
- Understanding of legal compliance in housing repairs (or willingness to learn).
Desirable: Experience in social housing or local authority environment, knowledge of damp and mould diagnosis, experience liaising with legal teams or contractors.
Qualifications: Trade qualification or equivalent experience, such as ONC, City & Guilds, or a relevant building or construction qualification. Suitable for experienced tradespeople or those with a building or surveying background.
Additional Information:
- Travel across the city is required; use of a vehicle is desirable but not essential.
- No weekend working.
- Flexitime available, though work is customer-driven.
- Full training and support provided, including support from surveyors on complex cases.
To apply for this Repairs and Maintenance Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Repairs and Maintenance Officer / Surveyor - Local Authority in Sheffield employer: Reed
Contact Detail:
Reed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs and Maintenance Officer / Surveyor - Local Authority in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your contacts in the local authority or housing sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of building repairs and housing standards. Be ready to discuss your experience with disrepair cases and how you’ve handled tenant communications in the past.
✨Tip Number 3
Showcase your tech skills! Familiarise yourself with app-based systems used in repairs management. Mention any relevant software experience during interviews to highlight your adaptability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Repairs and Maintenance Officer / Surveyor - Local Authority in Sheffield
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. It’s packed with info about what we’re looking for, so tailor your application to highlight how your skills and experience match our needs.
Show Off Your Relevant Experience: When crafting your CV and cover letter, focus on your experience in repairs and maintenance. We want to see how you've managed similar cases or projects, so don’t hold back on those details!
Keep It Professional but Personal: While we love a friendly tone, remember to keep it professional. Share your passion for the role and why you want to join us at StudySmarter, but also ensure your application is clear and concise.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and cover letter, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Reed
✨Know Your Stuff
Make sure you brush up on your knowledge of building repairs and housing standards. Familiarise yourself with common disrepair issues and the legal compliance aspects of housing repairs. This will help you answer technical questions confidently.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to manage a caseload, conduct property inspections, and communicate effectively with tenants. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle various situations, such as a tenant requesting alterations or a complex disrepair case. Think through potential scenarios in advance and outline your approach to problem-solving and customer service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, training opportunities, or the council's approach to repairs and maintenance. This shows your genuine interest in the role and helps you assess if it's the right fit for you.