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- Tasks: Coordinate service operations and support engineers to ensure smooth daily activities.
- Company: Join a leading international company with a dynamic and supportive culture.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a performance-related bonus.
- Why this job: Be the vital link in a fast-paced environment and make a real impact.
- Qualifications: Experience in service coordination and strong organisational skills required.
- Other info: Great opportunities for professional growth and free parking available.
The predicted salary is between 28000 - 42000 £ per year.
Service Coordinator
- Location:Borehamwood
- Job Type:Full-time Office Based
- Hours: 8am – 4:30pm
- Salary:Up to £35,000
We are seeking a Service Coordinator to act as the vital link between our service engineers, customers, and internal departments, ensuring efficient daily operations. This role is crucial for maintaining the smooth execution of service operations within a leading international company.
Day-to-day of the role:
- Allocate, review, and update tasks for the service engineer team.
- Schedule and prioritise work based on customer calls, requests from other departments, and company procedures.
- Respond to breakdowns and urgent enquiries with priority.
- Communicate with and direct service engineers on a daily basis.
- Supervise the daily administration of all site reports, correspondence, and associated paperwork.
- Report to the Field Service Manager on daily features/issues requiring special attention.
- Assist the Field Service Manager by progressing service job project coordination, e.g., warranty repair works.
Required Skills & Qualifications:
- Proven experience in a service coordination, scheduling, or similar role.
- Strong organisational and scheduling skills.
- Customer-focused with excellent problem-solving abilities.
- Effective communication skills, both verbal and written.
- Ability to meet deadlines and work under pressure in a fast-paced environment.
- Capable of communicating effectively at all levels.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development within a leading international company.
- Dynamic and supportive work environment.
- 25 days holiday.
- Performance Related Bonus Scheme.
- Free Parking.
- Pension: 6% employee contribution + 6% company contribution.
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Service Coordinator employer: Reed
Contact Detail:
Reed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on a Service Coordinator role.
✨Tip Number 2
Prepare for interviews by practising common questions related to service coordination. Think about your past experiences and how they relate to the skills needed for this role. We want you to shine!
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've successfully managed tasks or projects in the past. This will demonstrate that you're the perfect fit for keeping operations running smoothly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Coordinator role. Highlight your experience in service coordination and scheduling, and don’t forget to showcase those organisational skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples of how you've solved problems or improved processes in previous roles.
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your written application reflects that. Keep your language clear and concise, and don’t hesitate to show your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Reed
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the day-to-day tasks mentioned in the job description, like task allocation and scheduling. This will help you demonstrate how your experience aligns with their needs.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised work and met deadlines, especially in a fast-paced environment.
✨Communicate Clearly and Confidently
Effective communication is key for a Service Coordinator. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to questions and respond thoughtfully, showcasing your ability to communicate at all levels.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you handle challenges or urgent enquiries. Prepare specific examples of past situations where you solved problems effectively, particularly those that required quick thinking and customer focus. This will highlight your suitability for the role.
