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- Tasks: Manage daily operations and provide exceptional customer service in a fast-paced sales environment.
- Company: Join a well-established organisation with a strong reputation in the sales industry.
- Benefits: Enjoy a competitive salary, bonuses, commission, and comprehensive training opportunities.
- Why this job: This role offers a dynamic work culture and the chance to make a real impact on customer journeys.
- Qualifications: Experience in sales or customer service is beneficial; excellent communication skills are a must.
- Other info: Willingness to work weekends is required; you'll collaborate with a supportive team.
The predicted salary is between 20800 - 36400 £ per year.
Annual Salary: £26,000 (plus bonuses and commission)
Location: Livingston, West Lothian
Job Type: Full-time, Permanent
Join a well-established organisation as a Sales Advisor, where you will manage all aspects of the day-to-day operations at their site sales complex, ensuring exceptional customer service throughout the customer journey. This role involves achieving sales reservations, meeting or exceeding sales targets, and efficiently progressing reservations to legal completion. This position offers a fast-paced environment with a broad scope of duties and reports directly to the Sales Manager.
Day-to-day of the role:
- Maintain high standards for the presentation of the site and sales complex.
- Ensure all relevant information is available and maintained to provide full and accurate information to purchasers.
- Guide potential purchasers around show homes, stock plots, and site to fully demonstrate the product.
- Ensure compliance with Health and Safety policies during site visits.
- Maintain accurate records using the in-house CRM system.
- Regular liaison with purchasers, solicitors, and financial advisers.
- Arrange and conduct home demonstrations with the Site Manager, following the company’s handover policy.
- Assist purchasers post-legal completion with any defects or customer care issues.
- Attend and contribute to weekly Sales/Site Meetings with the Site Manager.
- Collaborate with Sales Managers and colleagues to suggest ideas for increasing sales.
Required Skills & Qualifications:
- Experience in sales, customer service, lettings, mortgages, estate agency, conveyancing, or similar fields is beneficial.
- Willingness to work weekends.
- Ability to work in a fast-paced environment and adapt to various sales sites.
- Excellent communication and interpersonal skills.
- Organisational skills and the ability to maintain detailed records.
Benefits:
- Competitive salary with an additional £1,000 monthly bonus as a Relief team member after initial training (approximately 12 weeks).
- Excellent commission structure once placed on a fixed site.
- Comprehensive training provided.
- Opportunity to work across various locations.
If you have the necessary experience, are happy working weekends and think you would be a good fit, please apply now! Or contact Robbie Telfer at Reed Edinburgh.
Sales Advisor employer: Reed
Contact Detail:
Reed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the local property market in Livingston. Understanding the area, including its amenities and housing trends, will help you engage more effectively with potential customers and demonstrate your expertise during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since this role heavily involves guiding purchasers through their journey, showcasing your ability to provide exceptional service and handle queries will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with CRM systems. Being able to articulate how you've used technology to maintain records and manage customer relationships will demonstrate your organisational skills and readiness for the role.
✨Tip Number 4
Network with professionals in the sales and property sectors. Engaging with others in the industry can provide insights into the role and may even lead to referrals, increasing your chances of landing the job with us.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer service, or similar fields. Use specific examples that demonstrate your ability to meet sales targets and provide exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Advisor role. Mention your willingness to work weekends and your adaptability to fast-paced environments. Relate your skills directly to the job description.
Highlight Communication Skills: In both your CV and cover letter, emphasise your excellent communication and interpersonal skills. Provide examples of how you've successfully liaised with clients or colleagues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for maintaining accurate records in this role.
How to prepare for a job interview at Reed
✨Showcase Your Sales Experience
Make sure to highlight any previous experience in sales or customer service during your interview. Be prepared to discuss specific examples of how you've met or exceeded sales targets in the past.
✨Demonstrate Your Communication Skills
As a Sales Advisor, excellent communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common sales scenarios to showcase your interpersonal skills.
✨Familiarise Yourself with the Company
Research the organisation and its products before the interview. Understanding their sales process and customer journey will help you answer questions more effectively and show your genuine interest in the role.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
