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- Tasks: Be the friendly face of our office, greeting clients and managing calls.
- Company: Join a leading professional services firm with over 1000 experts across the UK.
- Benefits: Enjoy 23 days leave, pension schemes, and discounts on retail and leisure.
- Why this job: This role offers a vibrant work culture and the chance to make lasting connections.
- Qualifications: Must be organised, personable, and proficient in Microsoft Office.
- Other info: Full-time position with a salary of £26,000, based in Stoke-On-Trent.
The predicted salary is between 20800 - 31200 £ per year.
I'm working with a returning client, who is a prominent professional services firm with a substantial footprint across the UK. The organisation boasts a team of over 1000 experts who collaborate with more than 10,000 clients nationwide, including global corporations, national enterprises, SMEs, and high net worth individuals. They are renowned for delivering outstanding service and cultivating long-term client relationships, and I couldn’t be more excited to be working with them to find a receptionist for their office in Stoke-On-Trent.
Role: Receptionist
Salary: £26,000
Job Type: Full-Time (40 Hours), Permanent
Working Hours: Fully on-site, 08:30 - 17:30
Start Date: ASAP!
Responsibilities:
- Greet all clients and visitors warmly and professionally, ensuring they are promptly informed of their appointment.
- Handle incoming telephone calls efficiently and courteously, directing them to the appropriate department in line with company protocols.
- Maintain the reception area and meeting rooms, ensuring they are clean and meet the company's high standards.
- Report any maintenance issues to the Facilities Coordinator.
- Assist new employees in acclimating to the office environment and facilities.
- Coordinate with the Facilities team to ensure all company-wide services are executed effectively.
- Set up and clear meeting rooms as required.
- Manage meeting room reservations and assist staff with booking rooms.
- Support the Office Manager in organising and managing events.
- Maintain professional appearance standards while performing reception duties.
- Work collaboratively with other members of the Facilities team and provide coverage for annual leave within the team as needed.
Key Attributes/Qualities:
- Highly organised with meticulous attention to detail.
- Capable of handling challenging situations calmly and effectively, demonstrating empathy and sensitivity.
- Presentable and personable, suitable for front-of-house responsibilities.
- Excellent telephone etiquette and verbal communication skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Outlook, Word, and Excel.
Benefits:
- 23 days annual leave + bank holidays, rising to 25 after 5 years
- 4 x death in service
- Pension scheme up to 10% sacrifice matched by the company (anything more than 10 will not be matched)
- 5 days extra holiday purchase scheme
- Electric car scheme – after 6 months employment
- Cycle to work scheme - after 6 months employment
- Funded healthcare cashback scheme
- Access to a private medical insurance scheme
- Season ticket loans for travel to and from work if required
- Retail and leisure discounts and cashback
- 25% Legal fees discount for immediate family
- Share Incentive Plan
If this sounds like you, then I want to hear from you! Please apply directly with your CV below, and act quickly as this role will not be available for long!
Receptionist Switchboard Operator employer: Reed
Contact Detail:
Reed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Switchboard Operator
✨Tip Number 1
Familiarise yourself with the company’s values and client base. Understanding their commitment to outstanding service will help you align your responses during interviews, showcasing how you can contribute to their reputation.
✨Tip Number 2
Practice your telephone etiquette and communication skills. Since the role involves handling calls and greeting clients, being articulate and professional in your speech will set you apart from other candidates.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've managed multiple tasks or handled challenging situations in previous roles. This will show your potential employer that you can thrive in a busy reception environment.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the interview process.
We think you need these skills to ace Receptionist Switchboard Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Receptionist Switchboard Operator. Emphasise your organisational skills, attention to detail, and any previous front-of-house experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific attributes from the job description, such as your excellent telephone etiquette and ability to handle challenging situations calmly.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Outlook, Word, and Excel, as well as your communication skills. These are key attributes that the company is looking for in a candidate.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Reed
✨Showcase Your Communication Skills
As a receptionist, excellent verbal communication is key. During the interview, demonstrate your ability to articulate clearly and listen actively. Practice common scenarios you might encounter on the job, such as greeting clients or handling phone calls.
✨Emphasise Your Organisational Skills
Highlight your organisational abilities by discussing past experiences where you managed multiple tasks effectively. Be prepared to give examples of how you prioritised responsibilities, especially in a busy environment like a professional services firm.
✨Demonstrate Professionalism
Since you'll be the first point of contact for clients, it's crucial to present yourself professionally. Dress appropriately for the interview and maintain a positive attitude throughout. This will reflect your understanding of the role's front-of-house responsibilities.
✨Prepare for Situational Questions
Expect questions that assess how you handle challenging situations. Prepare answers that showcase your empathy and sensitivity, particularly in scenarios involving difficult clients or unexpected issues. This will illustrate your capability to remain calm under pressure.
