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- Tasks: Manage customer accounts and ensure high-quality standards in a dynamic office environment.
- Company: Join an award-winning leader in decorative metal plating with over 50 years of experience.
- Benefits: Enjoy a competitive salary, pension, private healthcare, and a casual dress code.
- Why this job: Be part of a prestigious company that values quality and offers clear career progression.
- Qualifications: No prior experience needed; just bring your eagerness to learn and strong communication skills.
- Other info: Opportunities for overtime available after probation; 28 days holiday including bank holidays.
The predicted salary is between 21800 - 24800 £ per year.
Location: Watford, Hertfordshire
Job Type: Full-time, Permanent
Salary: £25,897 - £30,945 per annum, depending on skills and experience
Join our client, an award-winning, world-renowned specialist in decorative metal plating. With over 50 years of experience, we are a leader in the industry, providing luxury finishes across various sectors. They are currently seeking a WIP and Quality Administrator to join our Office/Quality Department, ensuring high-quality standards and superb finishes in line with our prestigious reputation.
Day-to-Day of the Role:
- Liaise with prestigious aerospace and automotive clients to manage customer accounts and ensure requirements are met.
- Facilitate customer orders and keep clients informed about the progress of their products, including any issues.
- Use various software packages, including Sage Accounts and Microsoft Office Suite, to produce documents and maintain records.
- Operate the Dataplate X internal database goods management system for booking parts, raising job cards, and tracking parts' progress.
- Record details of rejected parts from customers and raise rework orders to rectify defects and avoid future issues.
- Answer telephone inquiries, liaise with courier companies for deliveries, and prepare customs paperwork.
- Communicate with production staff to plan work and customer requirements during morning production meetings.
- Assist the Quality Assurance Manager in managing the Quality, Environmental, and Health & Safety frameworks to ensure compliance with legal requirements.
Required Skills & Qualifications:
- Teachable with a keen willingness to learn.
- Excellent communication skills and the ability to liaise with people at all levels.
- Experience in quality or quality assurance is beneficial but not necessary.
- Strong attention to detail and the ability to work under pressure.
- Proficiency in Microsoft Office and familiarity with office environments.
- Ability to work independently and as part of a team.
Benefits:
- Competitive salary with a clear progression scale.
- Pension and private healthcare.
- Free car parking and casual dress code.
- 28 days of holiday per annum, including bank holidays.
- Opportunities for overtime at enhanced rates after the successful completion of the probationary period.
To apply for the WIP and Quality Administrator position, please submit your CV.
Quality Administrator employer: Reed
Contact Detail:
Reed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Administrator
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Sage Accounts and Microsoft Office Suite. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Research the company’s reputation in the decorative metal plating industry. Understanding their values and recent projects will help you tailor your conversation and show genuine interest during interviews.
✨Tip Number 3
Prepare examples of how you've demonstrated strong attention to detail in previous roles. This is crucial for a Quality Administrator, so having specific instances ready can help illustrate your capabilities.
✨Tip Number 4
Practice your communication skills, especially in a professional context. Since the role involves liaising with clients and production staff, being articulate and confident will be key during your interactions.
We think you need these skills to ace Quality Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Quality Administrator role. Emphasise any experience in quality assurance, customer service, or using software like Microsoft Office and Sage Accounts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your willingness to learn and how your communication skills can benefit their team, especially in liaising with clients and production staff.
Highlight Attention to Detail: In your application, provide examples of how you have demonstrated strong attention to detail in previous roles. This is crucial for a Quality Administrator, so make it clear how you ensure high standards in your work.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are key traits for this role.
How to prepare for a job interview at Reed
✨Show Your Attention to Detail
As a Quality Administrator, attention to detail is crucial. During the interview, provide examples of how you've demonstrated this skill in previous roles, whether through managing customer accounts or ensuring quality standards.
✨Demonstrate Your Communication Skills
You'll be liaising with clients and production staff, so it's important to showcase your communication abilities. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you handle inquiries and resolve issues.
✨Familiarise Yourself with Relevant Software
Since the role involves using software like Sage Accounts and Microsoft Office, make sure you're comfortable discussing your experience with these tools. If you have any specific examples of how you've used them to improve processes, share those during the interview.
✨Express Your Willingness to Learn
The job description highlights the importance of being teachable. Be ready to discuss your eagerness to learn new skills and adapt to the company's processes, as this will show your potential for growth within the role.
