At a Glance
- Tasks: Lead a team of learning coaches and enhance learner experiences daily.
- Company: Join a dynamic educational organisation focused on innovative curriculum delivery.
- Benefits: Enjoy 26 days holiday, your birthday off, and wellness perks.
- Other info: Opportunities for professional development and a vibrant work environment.
- Why this job: Make a real impact on learners' journeys while fostering a supportive culture.
- Qualifications: Level 4 Certificate in Education or equivalent, plus leadership experience.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Operations Manager
- Location: Manchester
- Job Type: Full-time
- Salary: Permanent
We are seeking a dedicated Operations Manager to oversee the day-to-day delivery of our curriculum. This role involves managing learning coaches, ensuring the effective operation of learner journey processes, curriculum design, learner progression, and maintaining high quality of provision.
Day-to-day of the role:
- Manage the learning coaches, ensuring optimal learner to staff ratios and conducting monthly performance reviews based on learner experience and quality outcomes.
- Oversee the CIAG, initial assessments, and induction processes to ensure learners are appropriately placed in programs.
- Monitor and act on learner retention strategies, identifying and supporting at-risk learners.
- Develop and continually adjust an innovative curriculum with supporting learning resources based on feedback to enhance achievement rates.
- Coordinate quarterly standardisation meetings to ensure consistent implementation across the curriculum and share best practices among learning coaches.
- Organize assessments, exams, and EPA across the curriculum, ensuring compliance with awarding organisation requirements.
- Conduct monthly work scrutiny to ensure high-quality learning experiences, including timely planning, delivery, marking, assessment, and feedback.
- Embed core skills like English, Maths, and ICT/digital skills across the curriculum.
- Plan and timetable off-the-job delivery/classroom sessions and ensure integration of Prevent, British Values, Safeguarding, and EDI into the curriculum.
- Support learners with special educational needs to successfully complete their programs.
- Foster a high-performance culture aligned with company values and behaviours.
- Deliver comprehensive inductions and ongoing CPD for learning coaches based on work scrutiny and QTLA outcomes.
- Liaise with Awarding Organisations to reflect curriculum changes and establish progression pathways for learners.
Required Skills & Qualifications:
- Certificate in Education (Level 4) or equivalent, or working towards it.
- Vocational experience in one curriculum area of responsibility (Level 3).
- Maths and English at Level 2 or equivalent.
- Desirable qualifications include PGCE, QTLS, and a management qualification.
- Proven leadership skills with the ability to develop delivery teams.
- Ability to multitask and manage a fast-paced work environment.
- Experience in managing educational programs in line with quality standards and funding rules.
Financial Responsibilities:
- Adhere to organisational financial regulations.
- Manage staff to learner ratio effectively.
- Ensure less than 5% unfunded learners on the program.
- Ensure timely submission of funding documents.
Benefits:
- 26 days holiday plus bank holidays
- Your birthday off,
- volunteering day increasing after 1 year, 3 years an 5 years
- Optical benefits
- Shopping voucher schemes
- Credit union
- Well being portal
- Thrive learning
To apply for this role, please send us your updated CV by clicking 'Apply Now'
Operations Manager - Full Time Permanent in Manchester employer: Reed
Join our dynamic team in Manchester as an Operations Manager, where you will play a pivotal role in shaping the educational journey of our learners. We pride ourselves on fostering a supportive work culture that prioritises employee growth through continuous professional development and innovative curriculum design. With generous benefits including 26 days holiday, your birthday off, and a focus on well-being, we offer a rewarding environment for those passionate about making a difference in education.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Full Time Permanent in Manchester
✨Tip Number 1
Familiarise yourself with the latest trends in curriculum design and learner progression strategies. This will not only help you understand the role better but also allow you to discuss innovative ideas during your interview.
✨Tip Number 2
Network with current or former Operations Managers in the education sector. They can provide valuable insights into the challenges of the role and may even offer tips on how to stand out in your application.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your leadership skills and ability to manage educational programmes effectively. Be ready to share these during the interview to showcase your suitability for the role.
✨Tip Number 4
Research StudySmarter’s values and culture thoroughly. Understanding our mission and how we operate will help you align your answers with what we’re looking for, making a strong impression during the interview process.
We think you need these skills to ace Operations Manager - Full Time Permanent in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in managing educational programmes and leading teams. Emphasise any qualifications like a Certificate in Education or vocational experience that align with the job requirements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your leadership skills and ability to manage learning coaches effectively. Mention specific examples of how you've improved learner retention or developed innovative curricula in previous roles.
Highlight Relevant Skills:In your application, focus on key skills such as multitasking, compliance with quality standards, and financial management. Use bullet points to make these stand out and relate them directly to the job description.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an Operations Manager role.
How to prepare for a job interview at Reed
✨Showcase Your Leadership Skills
As an Operations Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on performance reviews and fostering a high-performance culture.
✨Understand the Curriculum Design Process
Familiarise yourself with curriculum design and learner progression strategies. Be ready to discuss how you would develop and adjust innovative curricula based on feedback to enhance achievement rates.
✨Highlight Your Experience with Learner Retention
Discuss your strategies for monitoring and supporting at-risk learners. Providing specific examples of how you've improved learner retention in previous roles will demonstrate your capability in this area.
✨Prepare for Compliance Questions
Since the role involves ensuring compliance with awarding organisation requirements, be prepared to answer questions about your experience with educational programmes and financial regulations. Show that you understand the importance of adhering to quality standards.
