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- Tasks: Support clients with personalised care and ensure high-quality service delivery.
- Company: Join a compassionate community care service dedicated to making a difference.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Why this job: Make a real impact in people's lives while developing your skills.
- Qualifications: Experience in care or related fields, strong communication, and organisational skills.
- Other info: Dynamic team environment with a focus on personal development.
The predicted salary is between 22000 - 26000 £ per year.
The key purpose of a Field Care Supervisor (FCS) in our community care service is to ensure that high-quality, person-centred care is consistently delivered to clients in their own homes. Their role bridges the gap between care staff, clients, and management. To support with adhering to the high compliance requirements that ensures the highest standard of quality within the service.
Key Responsibilities:
- Client Care & Quality Assurance
- Conduct initial assessments and regular reviews of client care plans / Risk Assessments
- Perform spot checks, quality monitoring visits, and audits to ensure compliance.
- Ensure packages – care delivery meets individual needs and preferences other health and well-being requirements
- Ensure Birdie is up to date and is regularly reviewed – including reviews, feedback by maintaining regular communication with clients and their families
- Review daily observations, alerts, and update general feed/ commentary
- Supervise, mentor, and support care workers in the field.
- Conduct staff supervisions, appraisals, and competency assessments.
- Support with introduction of staff
- Identify training needs and support staff development.
- Provide Shadowing and guidance for staff
- Participate in team meetings
- Observation and Competency checks where applicable - Spot checks and competency checks - Safe practice and specialist skills
- Support and engage with Staff to utilise Birdie and keep records up to date
- Support and manage rota planning and ensure adequate staffing levels.
- Provide emergency cover in the field if / when required / designated rota
- Liaise with CDP / Managers to ensure care continuity – gaps in rota' skills
- Conduct audits on care records to ensure compliance
- Promote safe working practices
- Contribute to the service improvement
- Promote the service to wider market
- Act as a liaison between clients, care workers, and office / management.
- Attend regular team meetings and contribute to service improvement initiatives.
- Ensure timely reporting of incidents, safeguarding concerns, and changes in client needs.
- Collaborate with external agencies and professionals involved in the care management
- Regular update reporting, communication and liaison with Managers and team
- Achieve your targets and key performance indicators agreed
- Ensure Data Protection, GPDR compliance
- Attend training / workshops as identified
- Fully supportive of wider office and division
- Promote the use of care management systems
This is not an exhaustive list of roles, duties, and responsibilities and may be subject to change.
Who we’re looking for...
- Proven experience within care profession or similar - recruitment / administration / quality assurance, supervising staff
- Clear understanding of responsibilities & risks surrounding confidentiality & safeguarding, regulations
- Excellent Communication skills
- Promote positive company culture
- Possess strong organisational skills
- Ability to work independently
- Experience/qualification/training in using IT systems and databases (Excel, Word etc.) or electronic care management
- Full UK driving licence and access to a vehicle, willing to travel
Desirable attributes
- RFQ – level 2/ 3 Health social care or social care/ health
- Willingness to develop
Essential - Car driver and access to car
Community Care Assistant in Manchester employer: Reed
Contact Detail:
Reed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Care Assistant in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Community Care Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow companies you're interested in on social media and engage with their posts. This not only shows your enthusiasm but also helps you stay updated on any job opportunities they might post.
✨Tip Number 3
Prepare for interviews by practising common questions related to care roles. Think about your experiences and how they align with the responsibilities of a Community Care Assistant. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team in delivering top-notch care.
We think you need these skills to ace Community Care Assistant in Manchester
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and how your experience aligns with what we're looking for.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor your CV and cover letter to highlight your relevant experience in care and supervision. We love seeing how your skills match our needs, so be specific!
Showcase Your Communication Skills: Since communication is key in this role, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Reed
✨Know Your Care Standards
Familiarise yourself with the key responsibilities and compliance requirements of a Community Care Assistant. Be ready to discuss how you ensure high-quality, person-centred care in your previous roles, as this will show your understanding of the position.
✨Showcase Your Communication Skills
Since communication is crucial in this role, prepare examples of how you've effectively liaised between clients, care workers, and management in the past. Highlight any experiences where you resolved conflicts or improved service delivery through clear communication.
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage your time and prioritise tasks, especially when supervising staff or conducting audits. Share specific strategies you use to stay organised and ensure that care plans are followed accurately.
✨Emphasise Your Commitment to Training
Talk about your experience in mentoring or supporting staff development. Mention any training you've undertaken or facilitated, and express your willingness to continue learning and improving your skills in line with the company's values.