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For Companies At a Glance
- Tasks: Manage customer orders, resolve queries, and enhance sales processes daily.
- Company: Join a dynamic team focused on optimising sales and customer satisfaction.
- Benefits: Enjoy opportunities for remote work and professional development perks.
- Why this job: Be part of a culture that values improvement and teamwork while making a real impact.
- Qualifications: Attention to detail, strong communication skills, and B2B customer service experience required.
- Other info: Willingness to travel for projects is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Join our team as a Sales Operations Coordinator, where you will be instrumental in handling customer interactions and optimizing our sales processes. This role involves managing customer orders and inquiries, overseeing key account relationships, and contributing to our continuous improvement efforts.
Day-to-day Responsibilities:
- Handle the full cycle of customer interactions, including processing orders, resolving queries, and managing credit and information requests to their conclusion.
- Cultivate relationships with key accounts, applying best practices to boost both customer satisfaction and account performance.
- Coordinate effectively with third-party suppliers to fulfil customer needs.
- Generate and review Sales Reports to manage the performance of accounts within the Distributor sector.
- Enhance and refine company systems and procedures, aiming for ongoing improvements in service and efficiency, particularly within the new FEWH business model.
- Keep meticulous records and documentation of all activities and transactions.
- Engage in project work and be willing to travel as needed to meet the objectives of the business.
Required Skills & Qualifications:
- Exceptional attention to detail.
- Outstanding communication skills, with a proficiency in managing relationships and delivering presentations.
- A proactive and positive approach to all tasks.
- Skilled in Microsoft Office applications, including Excel, Outlook, and Word.
- Adept at learning and adapting to new systems swiftly.
- Team-oriented, yet able to independently manage accounts and tasks.
- Initiative-driven, with a capacity to operate within company policies.
- Highly organized, with a methodical approach to handling tasks and projects.
- Established background in a B2B Customer Service setting.
Logistics Coordinator employer: Reed
Contact Detail:
Reed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Coordinator
✨Tip Number 1
Familiarise yourself with the logistics and sales operations industry. Understanding the key trends and challenges can help you engage in meaningful conversations during interviews and demonstrate your knowledge of the field.
✨Tip Number 2
Network with professionals in the logistics and sales sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed customer relationships and improved processes in previous roles. Highlighting your proactive approach and attention to detail will resonate well with our team.
✨Tip Number 4
Showcase your proficiency in Microsoft Office, especially Excel, by being ready to discuss how you've used these tools to analyse data or streamline processes. This will demonstrate your capability to handle the responsibilities of the role effectively.
We think you need these skills to ace Logistics Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and customer service. Emphasise your attention to detail, communication skills, and any experience with B2B environments.
Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in the Logistics Coordinator role and how your skills align with the responsibilities outlined in the job description. Use specific examples from your past experiences.
Highlight Relevant Skills: When detailing your qualifications, focus on your proficiency in Microsoft Office applications, particularly Excel, as well as your ability to manage relationships and resolve queries effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Reed
✨Showcase Your Attention to Detail
As a Logistics Coordinator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped resolve issues or improve processes.
✨Demonstrate Your Communication Skills
Since the role involves managing customer interactions and relationships, practice articulating your thoughts clearly. Consider preparing a brief presentation on how you would handle a hypothetical customer query.
✨Highlight Your Proactive Approach
Employers value candidates who take initiative. Share instances where you identified a problem and took steps to address it before it escalated, showcasing your proactive mindset.
✨Familiarise Yourself with Relevant Software
Being skilled in Microsoft Office applications is essential. Brush up on Excel functions and prepare to discuss how you've used these tools in previous roles to manage data or generate reports.
