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- Tasks: Join our Revenue Control Team to manage billing for Barristers and enhance customer service.
- Company: A leading legal firm based in Central London, dedicated to exceptional client support.
- Benefits: Enjoy hybrid working, professional development opportunities, and a collaborative team environment.
- Why this job: Make a real impact in the legal field while developing your skills in a supportive culture.
- Qualifications: 3+ years in legal billing, knowledge of Civil Legal Aid, and strong communication skills required.
- Other info: This role offers a chance to innovate billing processes and work closely with legal professionals.
The predicted salary is between 36000 - 60000 £ per year.
My client who are Central London based are seeking an experienced Billing Clerk to join their Revenue Control Team. This role involves accurate and efficient billing operations, meeting the operational needs of Barristers, and delivering exceptional customer service. The successful candidate will collaborate with Barristers to enhance working practices and improve the use of Case Management software for prompt billing and enhanced debt recovery.
Day-to-day of the role:
- Undertake billing in all civil areas, focusing on non-crime and non-family billing.
- Ensure efficient and accurate billing to maximise claim levels and turnaround times.
- Resolve billing queries in a timely and professional manner.
- Appeal assessments and incorrect decisions.
- Advise Barristers on effective and efficient billing methods.
- Identify potential problem areas and continuous improvement opportunities in the billing process.
- Participate in departmental meetings to contribute new initiatives.
- Support the Credit Controllers on an ad hoc basis.
Required Skills & Qualifications:
- Knowledge of Civil Legal Aid.
- At least 3 years’ experience in a similar role within the legal industry.
- Confidence in making telephone calls for fee collection.
- Proficient in using Case Management systems.
- Excellent communication and organisational skills.
- Strong attention to detail and analytical skills.
- Enthusiasm for developing new skills and a proactive approach to work.
- Professional attitude with strong client relationship building skills.
- Ability to work well within a team and maintain a positive attitude in a busy environment.
Desirable:
- Experience with SIAC and High-Cost cases.
Please note this role is 37.5 hours a week and will be hybrid (3 days in the office) after probation is passed.
Legal Aid Biller employer: Reed
Contact Detail:
Reed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Aid Biller
✨Tip Number 1
Familiarise yourself with Civil Legal Aid regulations and processes. Understanding the nuances of billing in this area will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the legal billing field, especially those who have experience with Case Management systems. Engaging with others can provide insights into best practices and may even lead to referrals for job opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've resolved billing queries or improved processes in your previous roles. This will showcase your problem-solving skills and your proactive approach to enhancing billing operations.
✨Tip Number 4
Demonstrate your communication skills by practising how you would explain complex billing issues to Barristers. Being able to convey information clearly and effectively is crucial in this role, so consider role-playing scenarios with a friend.
We think you need these skills to ace Legal Aid Biller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in billing within the legal industry. Emphasise your knowledge of Civil Legal Aid and any specific software you have used, particularly Case Management systems.
Craft a Strong Cover Letter: In your cover letter, address how your skills align with the job requirements. Mention your experience in resolving billing queries and your ability to advise Barristers on effective billing methods.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to build client relationships and handle telephone calls for fee collection confidently.
Highlight Continuous Improvement: Discuss any past experiences where you identified problem areas in billing processes and contributed to improvements. This shows your proactive approach and enthusiasm for developing new skills.
How to prepare for a job interview at Reed
✨Know Your Billing Processes
Make sure you understand the billing processes specific to civil legal aid. Be prepared to discuss your previous experience in billing and how you've maximised claim levels and turnaround times in past roles.
✨Demonstrate Communication Skills
Since the role involves advising Barristers and resolving billing queries, showcase your excellent communication skills. Prepare examples of how you've effectively communicated with clients or colleagues to resolve issues.
✨Showcase Your Attention to Detail
Highlight your strong attention to detail by discussing specific instances where your analytical skills helped identify problems or improve processes. This is crucial in ensuring accurate billing operations.
✨Be Proactive and Enthusiastic
Express your enthusiasm for developing new skills and your proactive approach to work. Share examples of how you've taken initiative in previous roles to enhance processes or support your team.
