At a Glance
- Tasks: Be the first point of contact for new client enquiries and support the legal process.
- Company: Join an award-winning solicitors firm known for its supportive culture and commitment to excellence.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and company-funded social events.
- Other info: Work Monday to Friday, with opportunities for growth and a friendly team atmosphere.
- Why this job: This role offers a chance to make a real impact while developing your skills in a dynamic environment.
- Qualifications: Previous experience in a client-facing or legal admin role is preferred; strong communication skills are essential.
The predicted salary is between 18000 - 30000 £ per year.
Reed Business Support are working with a fantastic and award-winning solicitors in their search for a legal administrator/legal assistant to support the New Enquiries Team. This role is an excellent opportunity for someone with strong communication and administrative skills. The successful candidate will be the first point of contact for new client enquiries, playing a vital role in the initial stages of our legal process.
Key Responsibilities
- Liaise with new enquirers to gather detailed information about their experiences and potential claims.
- Accurately record and prepare documentation for review by the screening solicitor.
- Ensure all information is handled sensitively and in accordance with data protection regulations.
- Maintain clear and organised records of all enquiries.
- Support fee earners with drafting legal documents as required (occasional).
- Collaborate with other team members to ensure a smooth and efficient enquiry process.
Skills & Experience Required
- Previous experience in a client-facing or legal administrative role is highly desirable.
- Excellent written and verbal communication skills.
- Strong attention to detail and organisational abilities.
- Ability to manage sensitive information with discretion.
- Proficiency in Microsoft Office and case management systems (or willingness to learn).
- A proactive and empathetic approach to client interaction.
- Familiarity with legal terminology and processes.
Benefits
- 25 days annual leave, increasing to 30 days per year based on length of service, plus all UK bank holidays.
- Free on-site parking at all of our offices.
- Christmas closure.
- Enhanced company pension contributions.
- Private medical insurance.
- Company maternity and paternity benefits.
- Company funded social events throughout the year.
- Company sick pay.
Salary: Circa £25,000 DOE
Working Hours: 9:00am – 17:00pm. Monday – Friday.
StudySmarter Expert Advice🤫
We think this is how you could land Legal Administrator - New Enquiries Team in Sheffield
✨Tip Number 1
Familiarise yourself with the legal terminology and processes relevant to the role. This will not only help you understand the job better but also demonstrate your commitment and readiness to engage with clients effectively.
✨Tip Number 2
Practice your communication skills, especially in a client-facing context. Role-playing scenarios with friends or family can help you feel more confident when interacting with new enquirers.
✨Tip Number 3
Get comfortable with Microsoft Office and any case management systems you might encounter. Consider taking online tutorials or courses to boost your proficiency, as this will be crucial for managing enquiries efficiently.
✨Tip Number 4
Showcase your organisational skills by preparing a mock filing system or record-keeping method. This will illustrate your attention to detail and ability to maintain clear records, which is essential for the role.
We think you need these skills to ace Legal Administrator - New Enquiries Team in Sheffield
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of a Legal Administrator in the New Enquiries Team.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in client-facing or legal administrative roles. Emphasise your communication skills, attention to detail, and any familiarity with legal terminology.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the position and the company. Provide specific examples of how your skills and experiences make you a great fit for the role, especially in handling sensitive information and supporting team members.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Reed
✨Showcase Your Communication Skills
As a legal administrator, strong communication is key. Be prepared to demonstrate your verbal and written communication skills during the interview. You might be asked to explain complex information clearly, so practice articulating your thoughts succinctly.
✨Highlight Your Attention to Detail
This role requires meticulous attention to detail, especially when handling sensitive information. Bring examples of past experiences where your attention to detail made a difference, whether in documentation or client interactions.
✨Familiarise Yourself with Legal Terminology
Understanding legal terminology can set you apart from other candidates. Brush up on common legal terms and processes relevant to the role, as this will show your commitment and readiness to contribute effectively from day one.
✨Demonstrate Empathy and Proactivity
The New Enquiries Team needs someone who can handle client interactions with empathy. Prepare to discuss how you've approached sensitive situations in the past and how you can proactively support clients through their enquiries.
