HR Shared Services Manager - EMEA

4 days ago Be among the first 25 applicants This range is provided by Reed. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Business Director for HR and Business Support recruitment at REED Norwich – Connected to the top calibre candidates and businesses in East Anglia… HR Shared Services Manager, EMEA Location: Fully remote covering sites across Europe Job Type: Permanent We are currently seeking a highly experienced HR Shared Services Manager for the EMEA region. This pivotal role involves leading a team of HR professionals and driving HR operations across multiple geographies. The ideal candidate will have a strong background in Shared Services, able to demonstrate exceptional leadership qualities with teams in multiple locations and have an HRSS background within a large, matrixed or conglomerate organisation. Day-to-day of the role: Lead and manage a team of HR Shared Services professionals, fostering a positive and collaborative team environment. Monitor team performance and provide coaching, training, and development opportunities. Creation and implementation of HR policies and procedures – leading the team in providing timely, accurate, and high-quality services to employees. Meet KPIs and SLAs consistently. Oversee the delivery of comprehensive HR services including onboarding, employee records management, benefits administration, payroll support, and handling employee inquiries through various channels. Continuously review and improve HR service delivery processes to enhance efficiency and effectiveness. Streamline processes to increase productivity. Work closely with HRIS teams to ensure system functionality aligns with service needs. Ensure HR shared services comply with legal, regulatory, and company standards, including regional requirements. Implement actions to improve performance and maintain confidentiality of information. Collaborate with other HR teams to ensure seamless service delivery. Serve as the primary contact for senior leadership regarding HR service-related matters and regional escalations. Develop documentation on processes with control mechanisms to eliminate errors. Act as a liaison for HR stakeholders across various countries, ensuring clear communication and alignment across the region. Required Skills & Qualifications: Over 10 years of overall HR experience, including 4–5 years in a managerial capacity Proven background in Shared Services within a large, matrixed, or conglomerate organization. Strong leadership skills with the ability to manage and develop a team. Experience in managing HR operations across multiple geographies. Proficient in HRIS and familiar with implementing system changes. Excellent communication skills and the ability to handle complex queries and tasks. Experience of HR Legislation across different countries Experience of managing cultural differences across different countries Competitive salary range of £80,000 – £90,000 per annum. Plus, up to 15% bonus Opportunity to work in a dynamic, multinational environment. Comprehensive benefits package including health and wellness plans. Professional development and growth opportunities. Applicants must have recent HR Shared Service Center Manager experience and have managed teams in multiple geographical locations. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Human Resources Industries Human Resources Services Referrals increase your chances of interviewing at Reed by 2x Get notified about new Human Resources Services Manager jobs in United Kingdom . 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