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- Tasks: Help households in need with tailored housing advice and solutions.
- Company: Join a local authority dedicated to making a difference in the community.
- Benefits: Enjoy a supportive team, professional development, and meaningful work.
- Why this job: Make a real impact while working in a collaborative and diverse environment.
- Qualifications: Strong communication skills, resilience, and a commitment to equality are essential.
- Other info: Full-time temporary role with competitive pay rates.
The predicted salary is between 32000 - 48000 £ per year.
Job Description
Housing Solutions Officer
- Salary: £15.48 per hour (PAYE) or £20.07 per hour via Umbrella
- Location: Sheffield
- Job Type: Full-time, Temporary
Our client seeks a Housing Solutions Officer to join their Housing Advice and Options Service team. This role offers a fantastic opportunity to make a significant impact in the lives of households in need. You will provide tailored housing advice, assess housing needs, and work towards homeless prevention and suitable accommodation solutions.
Day-to-day of the role:
- Provide comprehensive housing advice and assess households in housing need.
- Work within a statutory framework to progress cases in line with legal requirements.
- Collaborate with internal and external partners to assess circumstances and investigate cases thoroughly.
- Utilise excellent negotiation skills to manage complex situations and stay calm under pressure.
- Balance empathy and understanding with managing customer expectations within the limits of available accommodation resources.
- Work in a supportive environment alongside skilled and experienced officers, seniors, and managers.
Required Skills & Qualifications:
- Demonstrated customer focus with the ability to prioritise and organise work effectively.
- Excellent communication skills and the ability to work well independently and as part of a team.
- Resilience and a strong work ethic, with a keenness to learn and grow within the role.
- Commitment to equality, diversity, and inclusion, aiming to reflect the diverse community served.
- Ability to handle pressure and complex situations with professionalism.
- Willingness to complete an Enhanced Disclosure and Barring Service Check.
Benefits:
- Supportive team environment with experienced professionals.
- Opportunities for personal and professional development.
- Opportunity to contribute to meaningful work in housing and support services.
To apply for the Housing Solutions Officer position, please click 'Apply now' and submit your CV.
Housing Solutions Officer - Local Authority employer: Reed
Contact Detail:
Reed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solutions Officer - Local Authority
✨Tip Number 1
Familiarise yourself with local housing policies and legislation. Understanding the statutory framework will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing sector. Attend local housing forums or workshops to connect with others in the field, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for situational interview questions by practising how you would handle complex cases. Think of examples where you've successfully managed difficult situations, showcasing your negotiation skills and resilience.
✨Tip Number 4
Showcase your commitment to equality, diversity, and inclusion in your conversations. Be ready to discuss how you can contribute to a supportive environment that reflects the diverse community you’ll be serving.
We think you need these skills to ace Housing Solutions Officer - Local Authority
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Housing Solutions Officer role. Emphasise your customer focus, communication skills, and any previous work in housing or social services.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the challenges faced by households in need. Mention specific examples of how you've demonstrated resilience and negotiation skills in past roles.
Highlight Relevant Qualifications: If you have any qualifications related to housing, social work, or community services, be sure to mention them. This could include training in equality, diversity, and inclusion, which is important for this role.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Reed
✨Showcase Your Customer Focus
Emphasise your ability to prioritise and organise work effectively. Be prepared to share examples of how you've successfully managed customer needs in previous roles, demonstrating your commitment to providing tailored housing advice.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Consider discussing a time when you had to explain complex information to someone who was struggling to understand it.
✨Prepare for Pressure Scenarios
Expect questions about how you handle pressure and complex situations. Think of specific instances where you remained calm and professional while managing difficult cases, and be ready to discuss your negotiation skills.
✨Commitment to Diversity and Inclusion
Be ready to talk about your understanding of equality, diversity, and inclusion. Share any experiences that highlight your commitment to these values, especially in relation to serving diverse communities.
