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- Tasks: Manage empty properties, organise payments, and engage with tenants.
- Company: Large housing company offering remote work opportunities.
- Benefits: Competitive salary, flexible hours, and a supportive work environment.
- Other info: 3-month fixed-term contract with potential for extension.
- Why this job: Make a difference in the community while developing your skills in property management.
- Qualifications: Experience in housing or lettings, excellent customer service, and strong IT skills.
The predicted salary is between 19286 - 19286 £ per year.
3 month FTC – Housing / Property Management Administrator-£32,143pa pro rata – Remote working.
Are you experienced in the Housing or Property sectors with excellent customer service skills and administration capability?
I am recruiting for a short term FTC for an immediate start. This role will mainly be working from home, however due to the nature of the position we do require a driver with own vehicle.
Our client are a large housing company and are looking for someone who ideally can cover the majority of this role. Tasks looking to be covered –
Responsibilities
- Managing the empty properties, updating internal systems.
- Organising correct payment from customers / tenants.
- Being in touch with any tenants to deal with and take note of matters.
- Identifying and arrears cases.
- Carry out tenancy audits.
- Community engagement.
- Identify if any customers require any additional support.
- Logging all information correctly.
This role would suit someone from a housing background who understands the industry, however we would consider someone from a lettings background or a hands on charity background.
You must have excellent customer service skills and be good with dealing effectively with people. You will have excellent attention to details, IT skills be very proficient with all MS Office.
You will have prior experience ideally negotiating, working within a challenging environment and can demonstrate your ability to work well under pressure.
Due to the nature of the role and the require to visit properties we do require a driver for this post.
This role is a fixed term contract of 3 months. We do not know if it will then be extended or not.
£32,143pa pro rata.
Hours of work tend to be Monday to Friday – agile working – but many around 9am-5pm, however there is flexibility to start and finish at different times as long as you complete 36 hours per week.
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Housing / Property Management Administrator employer: Reed
Contact Detail:
Reed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing / Property Management Administrator
✨Tip Number 1
Get your networking game on! Reach out to people in the housing and property sectors. Use LinkedIn or local community groups to connect with professionals who might know about job openings or can give you a heads-up on opportunities.
✨Tip Number 2
Prepare for those interviews like a pro! Research common questions for housing/property management roles and practice your answers. Make sure you can highlight your customer service skills and any relevant experience that makes you a great fit for the role.
✨Tip Number 3
Don’t forget to showcase your tech skills! Since this role requires proficiency in MS Office, be ready to discuss how you've used these tools in previous jobs. Maybe even bring examples of reports or documents you've created to impress your interviewers.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, we’re always on the lookout for candidates who are passionate about housing and property management, so don’t miss out!
We think you need these skills to ace Housing / Property Management Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing or property management. We want to see how your skills match the role, so don’t be shy about showcasing your customer service and admin capabilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples from your past that demonstrate your attention to detail and ability to work under pressure.
Show Off Your IT Skills: Since proficiency in MS Office is key, make sure to mention any relevant software experience in your application. We love seeing candidates who are tech-savvy and can handle internal systems with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the position!
How to prepare for a job interview at Reed
✨Know Your Stuff
Make sure you brush up on your knowledge of the housing and property sectors. Familiarise yourself with common terms, processes, and challenges in the industry. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or went above and beyond for clients. This is crucial since the role involves a lot of tenant interaction.
✨Demonstrate Attention to Detail
Since the job requires logging information accurately and managing empty properties, be ready to discuss how you ensure accuracy in your work. You could mention specific tools or methods you use to stay organised and detail-oriented.
✨Be Ready for Flexibility
Understand that this role offers agile working hours. Be prepared to discuss how you manage your time effectively and adapt to changing schedules. Highlight any previous experience where you successfully juggled multiple tasks or adapted to new situations.