Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support candidates post-placement, ensuring a smooth experience and building strong relationships.
- Company: Join Reed, a leader in community care with over 60 years of experience making a difference.
- Benefits: Enjoy a competitive salary, flexible working options, and access to extensive training and rewards.
- Why this job: Be part of a friendly team, make a real impact, and grow your career in a supportive environment.
- Qualifications: Strong communication skills, organisational abilities, and a positive attitude are essential for success.
- Other info: This role offers dynamic working between home and office, perfect for balancing life and work.
The predicted salary is between 21500 - 29500 £ per year.
Annual Salary: £25,500 plus bonus and extensive rewards and benefits
Location: Manchester
Job Type: Full-time, Permanent
We also offer dynamic working with the flexibility to work between home and office.
An exciting opportunity has arisen for a Candidate Care Consultant to join the Reed Manchester office within our Community Care business. We are seeking a person who has a passion for making a difference, and looking for a successful career which offers recognition and reward. For over 60 years, Reed has been proud and privileged to provide person-centred direct care and support services to vulnerable adults, children, young people, and families in the community.
You'll need to be highly self-motivated and have a proven track record of success. You will need to create long lasting positive impressions and build relationships on a daily basis with great communication skills. As a Candidate Care Consultant, your primary role will be to offer an unrivalled experience to our candidates. Once the sales team have successfully placed a temporary candidate into work, responsibility will then be passed on to the CCC.
Day-to-day of the role:
- Weekly payroll
- Submitting timesheets to a number of different portals
- Building strong relationships with in-booking candidates
- Providing quality aftercare service
- Keeping on top of monthly and yearly compliance
- Promoting Reed to prospective candidates
- New candidate generation
Required Skills & Qualifications:
- Organisational skills including scheduling effectively, customer care and providing professional support
- Good relationship building skills
- An excellent telephone manner
- Resilience
- Attention to detail
- Capable of accepting responsibility and managing queries
- Positive attitude to provide effective service and professional conduct
- Motivated to promote QSW and provide excellent customer care
- Computer literacy - Word, Excel, Power Point and Internal Systems
What you can expect:
- Competitive salary with access to company rewards & benefits.
- Dynamic working environment with the flexibility to work from home and office.
- Access to industry-leading training and career development opportunities.
- Joining a friendly, hardworking team with full support from management and colleagues.
This is a fantastic opportunity for someone with recruitment, social care, or customer service skills to join an industry leader with great career opportunities. If this sounds like something you can do, this could be the right role for you!
Simply submit an application to express your interest! If successful, Talent Acquisition will get in contact to arrange a telephone interview. Following this we will either arrange a video interview or register your interest for a face to face interview.
To read about Reed's privacy policy please visit our website.
Feel what it's like to truly belong…
All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel, reservists and cadets and offer a guaranteed interview for applicants who meet the minimum criteria.
Contact Detail:
Reed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Candidate Care Consultant
✨Tip Number 1
Familiarise yourself with the community care sector and Reed's values. Understanding their mission to provide person-centred care will help you align your passion for making a difference with their goals during conversations.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be building relationships with candidates, being able to convey warmth and professionalism in your voice is crucial.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've effectively managed schedules or provided customer care in previous roles. This will demonstrate your capability to handle the responsibilities of the position.
✨Tip Number 4
Research common compliance requirements in the community care sector. Being knowledgeable about these can set you apart and show your commitment to maintaining high standards in candidate care.
We think you need these skills to ace Candidate Care Consultant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and required skills for the Candidate Care Consultant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in recruitment, social care, or customer service. Use bullet points for clarity and focus on achievements that demonstrate your organisational and relationship-building skills.
Write a Strong Cover Letter: In your cover letter, express your passion for making a difference and your motivation to join Reed. Highlight specific examples of how you've successfully built relationships and provided excellent customer care in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Candidate Care Consultant role.
How to prepare for a job interview at Reed
✨Show Your Passion for Care
Make sure to express your genuine passion for making a difference in the community. Share any relevant experiences that highlight your commitment to providing care and support, as this aligns perfectly with the values of the company.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully built relationships in previous roles, as this will showcase your ability to connect with candidates.
✨Highlight Organisational Skills
Be ready to discuss your organisational skills, especially in scheduling and managing multiple tasks. You might want to share specific instances where you effectively handled competing priorities, as this is crucial for the Candidate Care Consultant role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and resilience. Think of situations where you had to manage queries or provide exceptional customer care, and be prepared to explain your thought process and outcomes.
