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For Companies At a Glance
- Tasks: Support clients with insurance policies, renewals, and queries while ensuring compliance.
- Company: Join a growing insurance team just outside Sutton, dedicated to exceptional customer care.
- Benefits: Enjoy perks like gym membership, free parking, and enhanced parental leave.
- Why this job: Be part of a supportive culture that values accuracy and client relationships.
- Qualifications: Previous experience in an Account Handler role and knowledge of insurance products required.
- Other info: No weekend work, perfect for balancing studies or personal life.
The predicted salary is between 30000 - 42000 £ per year.
My client has an opportunity for an experienced Insurance Account Handler to join their growing team based just outside of Sutton. The role will support the Existing Business division, servicing existing clients and arranging renewals of commercial policies along with providing cover for personal lines policies when required.
Key areas of responsibility include:
- Ensuring accuracy, efficiency and professionalism when dealing with both client and insurer and conducting high quality work in relation to; New Business, Renewals, Mid-term adjustments, Queries, Premium Finance Arrangements, and Issuing Cover Notes.
- Ensuring all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Policies and Guides to Best Practice.
- Always promoting exceptional customer care standards.
- Developing and maintaining a professional working relationship with all clients and providing expert product advice and guidance.
- Actively securing renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost-effective cover.
- Promoting and increasing the use of in-house premium finance.
- Supporting Account Executives with duties where required.
Experience required:
- Previous experience in an Account Handler role within a broker environment.
- Working knowledge of insurance products, preferably commercial and personal lines.
- Experience of working to high standards of FCA compliance.
- I.T. skills including use of an insurance IT system, ideally SSP or Acturis.
- Strong organisation skills.
- The ability to work to a high level of accuracy.
- Exemplary customer service skills with the ability to build solid relationships with clients and insurers.
- Willingness to work towards Cert CII or already hold qualifications.
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- Sick pay
- Store discount
- No weekends
Account Handler employer: Reed
Contact Detail:
Reed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Familiarise yourself with the specific insurance products mentioned in the job description, especially commercial and personal lines. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with professionals in the insurance industry, particularly those who work as Account Handlers or in similar roles. Engaging with them can provide insights into the day-to-day responsibilities and may even lead to referrals.
✨Tip Number 3
Brush up on your FCA compliance knowledge, as this is crucial for the role. Consider attending workshops or webinars that focus on regulatory standards in the insurance sector to show your dedication to maintaining high compliance standards.
✨Tip Number 4
Prepare to discuss your previous experience in handling renewals and managing client relationships. Be ready to share specific examples of how you've successfully secured renewal business or improved customer satisfaction in past roles.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in an Account Handler role, particularly within a broker environment. Emphasise your knowledge of insurance products and any specific systems you've used, like SSP or Acturis.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the importance of FCA compliance. Mention your customer service skills and how you can contribute to maintaining exceptional standards.
Highlight Relevant Experience: In your application, clearly outline your previous roles and responsibilities that align with the job description. Focus on your ability to manage renewals, handle queries, and provide expert product advice.
Showcase Your Soft Skills: Don't forget to mention your strong organisational skills and your ability to build solid relationships with clients and insurers. These are crucial for the role and will set you apart from other candidates.
How to prepare for a job interview at Reed
✨Know Your Insurance Products
Make sure you brush up on your knowledge of both commercial and personal lines insurance products. Being able to discuss these confidently will show that you understand the industry and can provide expert advice to clients.
✨Demonstrate Compliance Awareness
Familiarise yourself with FCA regulations and the company's conduct policies. During the interview, highlight your experience in maintaining compliance and how you ensure that all business activities adhere to these standards.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer care in previous roles. Discuss how you build relationships with clients and insurers, as this is crucial for an Account Handler position.
✨Highlight Your Organisational Skills
Be ready to talk about how you manage your workload and ensure accuracy in your tasks. Mention any tools or methods you use to stay organised, as strong organisational skills are essential for success in this role.
