At a Glance
- Tasks: Supervise pool safety and deliver top-notch customer service to residents and guests.
- Company: Join a prestigious luxury residential estate in Central London, known for its high-end amenities.
- Benefits: Enjoy competitive pay of £15-£17 per hour with weekly payments.
- Why this job: Be part of a vibrant team ensuring a safe and enjoyable poolside experience in a luxury setting.
- Qualifications: Must have a valid NPLQ or Emergency Pool Responder qualification and strong customer service skills.
- Other info: Work in a stunning outdoor pool environment while upholding the highest standards of professionalism.
Lifeguard / Pool Responder – Luxury Residential Estate, Central LondonWe are seeking professional and service-driven Lifeguards / Emergency Pool Responders to work as Pool Hosts join our team at a super prime outdoor pool within a prestigious luxury residential estate at Shard Place, London. This is a unique opportunity to work in a high-end environment, ensuring residents and guests enjoy a safe and exceptional poolside experience.About the Role: As a Lifeguard / Emergency Pool Responder, you will be responsible for overseeing the safety of pool users while delivering outstanding customer service. You will uphold the highest standards of professionalism, attentiveness, and hospitality, creating a welcoming and secure atmosphere for residents.Key Responsibilities:
- Provide vigilant supervision of the outdoor pool area, ensuring the safety and well-being of all users.
- Deliver exceptional customer service, offering assistance and engaging professionally with residents and guests.
- Respond swiftly and effectively to emergency situations, administering first aid as required.
- Ensure that the pool and surrounding areas remain clean, well-maintained, and presentable at all times.
- Enforce poolside rules and health & safety regulations with professionalism and discretion.
- Work closely with the wider estate team to support the seamless operation of the leisure facilities.
About You: To be successful in this role, you will have:
- A valid NPLQ (National Pool Lifeguard Qualification) or an Emergency Pool Responder qualification.
- A strong focus on customer service and hospitality, ideally with experience in a luxury setting.
- Excellent communication and interpersonal skills, with a confident and professional demeanor.
- A high level of personal presentation, in line with the standards of a luxury environment.
Hourly assignment rate: £15-£17ph, Weekly Pay!
Pool Host - Lifeguard employer: Reed- UNLIMITED
Contact Detail:
Reed- UNLIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pool Host - Lifeguard
✨Tip Number 1
Make sure to highlight your customer service experience, especially in luxury settings. This role emphasizes exceptional service, so any relevant experience you have will be a big plus.
✨Tip Number 2
Familiarize yourself with the specific safety protocols and emergency response procedures for pool environments. Being knowledgeable about these can set you apart during the interview process.
✨Tip Number 3
Demonstrate your ability to maintain a professional demeanor under pressure. Think of examples from past experiences where you successfully managed stressful situations while providing excellent service.
✨Tip Number 4
Research the luxury residential estate and its amenities. Showing that you understand the environment and its clientele can help you stand out as a candidate who is genuinely interested in the role.
We think you need these skills to ace Pool Host - Lifeguard
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to prominently feature your NPLQ or Emergency Pool Responder qualification in your application. This is crucial for demonstrating your suitability for the role.
Emphasize Customer Service Experience: Since this position requires a strong focus on customer service, include specific examples from your past experiences where you provided exceptional service, especially in luxury settings.
Showcase Communication Skills: In your application, highlight your excellent communication and interpersonal skills. You can mention situations where you effectively engaged with clients or resolved conflicts.
Professional Presentation: Given the high standards of the luxury environment, ensure that your CV and cover letter are well-formatted and free of errors. Present yourself professionally in all written communications.
How to prepare for a job interview at Reed- UNLIMITED
✨Showcase Your Lifeguard Qualifications
Make sure to highlight your NPLQ or Emergency Pool Responder qualification during the interview. Be prepared to discuss how your training has prepared you for real-life situations at the pool.
✨Emphasize Customer Service Experience
Since this role requires a strong focus on customer service, share specific examples from your past experiences where you provided exceptional service, especially in luxury settings. This will demonstrate your ability to create a welcoming atmosphere.
✨Demonstrate Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might also want to prepare for questions about how you would handle difficult situations with residents or guests.
✨Dress the Part
Given the high-end environment, ensure that you present yourself professionally during the interview. Dress appropriately to reflect the standards of the luxury residential estate, as first impressions matter.