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- Tasks: Lead a dynamic team to generate leads and promote home improvement products.
- Company: Join Clearview Home Improvements, a leader in innovative home solutions across the North of England.
- Benefits: Enjoy competitive salary, commission, 25 days holiday, health cash plan, and personal development opportunities.
- Why this job: Be part of a supportive team that values your ideas and fosters career growth.
- Qualifications: Management experience in telemarketing or sales, with strong communication and interpersonal skills required.
- Other info: This role offers a chance to make a real impact in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
Clearview Home Improvements offers a competitive salary plus a commission structure, along with benefits such as 25 days holiday plus bank holidays, a health cash plan, a pension scheme, and personal development programmes through courses and training. We are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service. Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities.
This is a fantastic opportunity for an enthusiastic and self-motivated Lead Generation Team Leader to launch and grow the telemarketing department. As the Team Leader, you will be responsible for growing the team, managing executives, and making outbound calls to generate new leads, book appointments, and promote our range of home improvement products. The role also includes overseeing and contributing to lead generation through digital channels, responding to social media comments, engaging with potential customers to drive interest, and managing online live chat to capture enquiries and convert them into qualified leads.
Responsibilities:
- Conduct outbound calls to potential customers to introduce Clearview Home Improvements products and services.
- Manage, coach, and develop a team of lead generation executives to build a high-performing department focused on exceeding targets.
- Engage with customers in a professional and friendly manner, building rapport and creating a positive impression.
- Accurately capture customer details and schedule follow-up appointments for the sales team.
- Monitor and respond to social media comments and messages to identify sales opportunities and generate leads.
- Manage and support online live chat interactions, providing timely and helpful responses to convert enquiries into qualified leads.
- Overcome objections effectively and confidently promote our home improvement solutions.
- Work towards achieving set targets and key performance indicators (KPIs).
- Provide feedback on customer responses and contribute to improving marketing strategies.
What we are looking for:
This is an excellent opportunity for individuals who are confident, chatty, and persuasive, with a passion for customer engagement and have management experience in the industry. You will have the following:
- Previous experience in a management role in telemarketing, telesales, or a similar sales role.
- Confident, outgoing, and persuasive communicator with excellent interpersonal skills.
- Self-motivated and target-driven with a results-oriented mindset.
- Ability to handle objections and maintain a positive attitude.
- Strong verbal communication skills and the ability to articulate product features clearly.
- Comfortable working in a fast-paced, high-energy environment.
If the above sounds like you, we would like to hear from you!
How to apply:
Ready to start your career with us? Submit your updated CV to apply.
Lead Generation Team Leader employer: Reed- UNLIMITED
Contact Detail:
Reed- UNLIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Generation Team Leader
✨Tip Number 1
Familiarise yourself with Clearview Home Improvements' products and services. Understanding the features and benefits of what you’ll be promoting will not only boost your confidence but also help you engage more effectively with potential customers.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and developed a team in the past. Be ready to discuss specific strategies you used to motivate your team and exceed targets.
✨Tip Number 3
Brush up on your communication skills, especially in handling objections. Prepare for role-play scenarios where you might need to overcome customer hesitations, as this will demonstrate your persuasive abilities during the interview.
✨Tip Number 4
Engage with Clearview Home Improvements on social media before your application. Commenting on their posts or sharing relevant content can show your enthusiasm for the brand and give you insights into their customer engagement strategies.
We think you need these skills to ace Lead Generation Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telemarketing or sales management. Emphasise your leadership skills and any achievements that demonstrate your ability to exceed targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer engagement and your management experience. Mention specific examples of how you've successfully led teams and generated leads in the past.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication, persuasion, and the ability to handle objections. Use concrete examples to illustrate these skills.
Show Enthusiasm for the Role: Convey your enthusiasm for the Lead Generation Team Leader position in both your CV and cover letter. Explain why you want to work with Clearview Home Improvements and how you can contribute to their success.
How to prepare for a job interview at Reed- UNLIMITED
✨Showcase Your Leadership Skills
As a Lead Generation Team Leader, it's crucial to demonstrate your management experience. Be prepared to discuss specific examples of how you've successfully led a team, coached individuals, and achieved targets in previous roles.
✨Know the Products Inside Out
Familiarise yourself with Clearview Home Improvements' range of products and services. Being able to articulate their features and benefits will not only impress the interviewers but also show your genuine interest in the role.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. Practice handling objections and promoting products confidently, as this will showcase your persuasive communication skills and ability to engage customers effectively.
✨Demonstrate Your Customer Engagement Passion
Highlight your enthusiasm for customer engagement. Share stories that illustrate your ability to build rapport and create positive impressions, as this aligns perfectly with the company's commitment to exceptional customer service.
