Business Support Officer

Business Support Officer

Chester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the PCC by developing communications, campaigns, and public engagements.
  • Company: Join the West Mercia Police and Crime Commissioner’s office, dedicated to safer communities.
  • Benefits: Enjoy flexible working, 26 days leave, a pension scheme, and health support.
  • Why this job: Make a real impact in your community while working in a creative and supportive environment.
  • Qualifications: Passion for public service, creativity, strong writing skills, and innovative thinking required.
  • Other info: Hybrid role with a minimum of 3 days in the office; diverse applicants encouraged.

The predicted salary is between 28800 - 43200 £ per year.

We are looking for a creative and dynamic Business Support Officer to join the office of the West Mercia Police and Crime Commissioner and support our vision: "Working with partners and the public to deliver safer, stronger communities in West Mercia". The core role of the PCC’s office is to ensure the voice of the public is reflected in policing. The PCC also allocates millions of pounds to community projects, victim services and crime prevention measures, and makes sure the police force has the funding it needs to deliver an efficient and effective service for the public.

The PCC needs someone who’s got a passion for ensuring the public voice is heard and is ultimately used to better policing, someone who is creative, has good written skills, can identify risks and opportunities, and has got innovative ideas for improving the way in which communities are engaged with.

If successful, you’ll be responsible for:

  • developing and delivering communications via a number of platforms to support the PCC and the estate;
  • producing and delivering campaigns;
  • creating videos and podcasts;
  • providing advice and support to the PCC;
  • carrying out public engagements.

You are also supported and encouraged to work on your own initiative and help shape the focus. The Business Support Officer is a hybrid role with a minimum of 3 days office based.

The closing date for this post is 12 noon on Friday 30th May 2025.

Our values:

  • Professionalism: We set high standards for ourselves and others. We embrace learning and continuous improvement. We are empowered to take clear, innovative and evidenced decisions, and own accountability that comes with them.
  • Serving the public: We work collaboratively with the police and our partners to deliver best in class services to our communities. The best interests of the public are at the heart of everything we do. We always ensure the public have a voice in shaping the services that affect their lives.
  • Integrity: We strive to achieve the best value and service for the taxpayer. We are honest, open and transparent with our staff, the public and our partners. We challenge inappropriate or unethical behaviour, wherever we encounter it.
  • Inclusivity: We treat people fairly and respectfully. We care for and value each other, creating an environment where people feel belonging and have confidence as individuals. We work to champion the voices of all communities, especially those who do not feel heard.

We’re a supportive employer, an inclusive workplace with active advocacy networks, we offer flexible working, up to 26 days annual leave (including bank holidays) pre-five years’ service, Local Government Pension Scheme (LGPS), professional development, free parking, an onsite gym, health and wellbeing support and access to the Blue Light Card discounts. We embrace diversity and welcome applications from everyone.

If you require any support to complete your application or you have any questions please contact the recruitment team on 0 1 9 0 5 7 1 8 4 4 4 (press option 1 then 5).

Internal applicants who need redeployment will be offered positions ahead of other candidates, subject to them passing a selection process.

*Photo ID will be required at interview so please go to Citizencard.com if you do not have a photo driving licence or passport (can be expired).

Business Support Officer employer: Reed- UNLIMITED

The Office of the West Mercia Police and Crime Commissioner is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With flexible working arrangements, generous annual leave, and access to health and wellbeing support, we empower our staff to thrive while actively engaging with the community to ensure their voices are heard in policing. Join us in making a meaningful impact in West Mercia, where your innovative ideas can help shape safer, stronger communities.
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Contact Detail:

Reed- UNLIMITED Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Officer

✨Tip Number 1

Familiarise yourself with the West Mercia Police and Crime Commissioner's vision and values. Understanding their commitment to community engagement and public service will help you align your ideas and demonstrate your passion during any discussions or interviews.

✨Tip Number 2

Showcase your creativity by preparing examples of past projects where you've successfully engaged communities or developed innovative communication strategies. This will highlight your ability to think outside the box, which is crucial for this role.

✨Tip Number 3

Network with current or former employees of the PCC's office or similar organisations. They can provide valuable insights into the role and the organisational culture, which can help you tailor your approach and questions during the application process.

✨Tip Number 4

Prepare to discuss how you would handle public engagements and campaigns. Think about potential challenges and opportunities in community engagement, and be ready to share your thoughts on how to effectively address them.

We think you need these skills to ace Business Support Officer

Excellent Written Communication
Creative Thinking
Public Engagement Skills
Campaign Development
Video and Podcast Production
Risk Identification
Opportunity Analysis
Collaboration and Teamwork
Project Management
Community Engagement
Adaptability
Problem-Solving Skills
Understanding of Policing and Community Issues
Digital Communication Skills
Integrity and Professionalism

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the Business Support Officer position. Highlight key skills such as creativity, written communication, and public engagement that are essential for the role.

Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the PCC's vision. Emphasise any previous roles where you engaged with the public or developed communication strategies.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community engagement and your innovative ideas for improving public interactions. Use specific examples from your past experiences to demonstrate how you can contribute to the PCC's goals.

Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial for this role.

How to prepare for a job interview at Reed- UNLIMITED

✨Show Your Passion for Public Engagement

Make sure to express your enthusiasm for ensuring the public's voice is heard in policing. Share examples of how you've engaged with communities or contributed to public projects in the past.

✨Demonstrate Your Creativity

Since the role requires innovative ideas for community engagement, come prepared with a few creative campaign ideas or communication strategies that could benefit the PCC’s office. This will showcase your proactive thinking.

✨Highlight Your Written Skills

As good written skills are essential for this position, be ready to discuss any relevant writing experience you have. Bring samples of your work, such as reports, articles, or campaign materials, to demonstrate your capabilities.

✨Understand the Values of the Organisation

Familiarise yourself with the core values of professionalism, serving the public, integrity, and inclusivity. Be prepared to discuss how your personal values align with these and provide examples from your previous experiences.

Business Support Officer
Reed- UNLIMITED
R
  • Business Support Officer

    Chester
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-05-21

  • R

    Reed- UNLIMITED

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