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For Companies At a Glance
- Tasks: Manage IT tickets, provide on-site support, and maintain network performance.
- Company: Respected educational organisation in Bath focused on enhancing learning through IT.
- Benefits: Salary range of £28,142 - £30,024 until December 2026.
- Why this job: Make a real difference in education by ensuring reliable IT services.
- Qualifications: Minimum 2 years' experience with Microsoft 365, Active Directory, and problem-solving skills.
- Other info: Fixed-term position with opportunities to enhance your IT career.
The predicted salary is between 28142 - 30024 £ per year.
A respected educational organization in Bath is seeking an experienced IT Service Desk Technician. The role focuses on managing IT tickets, providing ON-SITE support, and maintaining network performance.
Ideal candidates should have:
- a minimum of 2 years' experience
- expertise in Microsoft 365 and Active Directory
- effective problem-solving skills
This fixed-term position offers a salary range of £28,142 - £30,024 until December 2026, and is crucial for enhancing the learning experience through reliable IT services.
Education IT Service Desk Technician (Fixed-Term) employer: Reed Technology
Contact Detail:
Reed Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education IT Service Desk Technician (Fixed-Term)
✨Tip Number 1
Network, network, network! Reach out to your connections in the education sector or IT community. You never know who might have a lead on that perfect role or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and problem-solving techniques. Be ready to showcase your experience with Microsoft 365 and Active Directory, as these are key for the role.
✨Tip Number 3
Don’t just wait for job postings; be proactive! Reach out directly to the organisation or similar ones. Express your interest in potential openings and show them how you can enhance their IT services.
✨Tip Number 4
Apply through our website for a smoother process! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Education IT Service Desk Technician (Fixed-Term)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT service desks and any relevant skills, like Microsoft 365 and Active Directory. We want to see how your background fits the role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing the learning experience through IT services. We love seeing candidates who connect their personal values with our mission.
Show Off Your Experience: When filling out your application, be specific about your previous roles and responsibilities. We’re looking for at least 2 years of experience, so make sure to highlight any relevant achievements that demonstrate your expertise in managing IT tickets and providing on-site support.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us during the hiring process!
How to prepare for a job interview at Reed Technology
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and Active Directory. Be ready to discuss how you've used these tools in previous roles, as well as any troubleshooting techniques you've employed. This will show that you're not just familiar with the software but can also handle real-world issues.
✨Showcase Your Problem-Solving Skills
Prepare a couple of examples where you've successfully resolved IT issues. Think about specific challenges you faced, the steps you took to solve them, and the outcomes. This will demonstrate your ability to think critically and act effectively under pressure.
✨Understand the Role's Impact
Research how the IT Service Desk Technician role contributes to enhancing the learning experience. Be ready to discuss how reliable IT services can impact students and staff positively. This shows that you’re not just looking for a job, but you genuinely care about the organisation’s mission.
✨Practice On-Site Support Scenarios
Since the role involves providing on-site support, consider practising common scenarios you might encounter. Think about how you'd approach a user who is frustrated with a tech issue. Demonstrating empathy and effective communication during the interview will highlight your customer service skills.
