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- Tasks: Manage and gather water samples for testing and compliance at the Davyhulme site.
- Company: Join United Utilities, a key provider of clean water to millions in the North West.
- Benefits: Enjoy free parking, an on-site gym, and a great restaurant at our Lingley Mere office.
- Why this job: Make a real impact on water quality while working in a diverse and supportive environment.
- Qualifications: Strong organizational and social skills; UK driving license required.
- Other info: 6-month contract with a pay rate of £16.54 per hour.
Reed Talent Solutions are working with United Utilities on the search for a Water Quality Officer to help United Utilities achieve its sampling commitments at their Davyhulme site.
In this role, you will manage and carry out the process of gathering samples for regulatory and operational purposes, including the undertaking of field testing activities in accordance with UKAS accreditation. You will carry out all field tests for DWI and EA in compliance with regulation standards, taking samples and conducting field tests to provide evidence to external stakeholders and regulators.
Samples are taken from all points from ‘bath to bay’ and ‘source to tap’ to include but not limited to process samples, compliance samples, environmental samples, mains repairs, customer complaints, incidents, and events. Upon collection, samples are transported (either directly or indirectly) to a laboratory for testing.
Why work at United Utilities?
United Utilities head office in Lingley Mere Business Park, Great Sankey, Warrington, offers a range of fantastic facilities, including free parking, an on-site gym, and a delightful restaurant and coffee shop.
United Utilities believes in the power of diversity and is excited to welcome candidates from all backgrounds to build a team that reflects the richness of their diverse customer base.
Who are United Utilities?
United Utilities is proud to be an essential service provider to seven million customers across the North West, bringing three million households and 200,000 businesses clean, clear water and managing waste-water services. Currently, 5,000 employees work together to achieve their ambitious vision and provide great service to customers.
Role details:
- Job title: Water Quality Officer
- Location: Davyhulme WWTW, Rivers Lane, Urmston, Manchester, M41 7JB
- Contract: 6 months
- Hourly pay rate: £16.54 PAYE
- Working hours: 8am – 4pm Monday to Friday, standby on a frequency of 1 in 7 days, plus 1 in 8 weekends.
- Start date: ASAP
- Application Process: Initial telephone discussion with Reed Talent Solutions and face-to-face interview with the hiring manager.
What you’ll need to be successful in the role:
- Strong organisational skills for scheduling Water Quality Officer for a region’s network.
- A high degree of social skills for working in a customer-oriented environment, experienced in dealing with difficult customers while providing information and advice to customer queries.
- Adaptability for learning systems and managing reactive work where required.
- Able to work on your own initiative with excellent problem-solving skills.
- Teamwork and communication skills will be integral to the role.
- UK driving licence.
If you are interested in this role or want to find out more, please reach out and send your application to us today with an updated CV.
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Water Quality Officer employer: Reed Talent Solutions
Contact Detail:
Reed Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Quality Officer
✨Tip Number 1
Familiarize yourself with UKAS accreditation standards and the specific regulations for water quality testing. This knowledge will not only help you in the role but also impress during your interview.
✨Tip Number 2
Highlight any previous experience you have in environmental sampling or field testing. Be ready to discuss specific examples of how you've handled similar tasks in past roles.
✨Tip Number 3
Demonstrate your strong organizational skills by preparing a mock schedule for sample collection. This will show your potential employer that you can effectively manage your time and resources.
✨Tip Number 4
Practice your communication skills, especially in dealing with difficult customers. Prepare scenarios where you successfully resolved customer complaints, as this is crucial for the role.
We think you need these skills to ace Water Quality Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Water Quality Officer position. Understand the key responsibilities, such as managing sampling processes and conducting field tests, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience related to water quality, environmental testing, or regulatory compliance. Mention specific examples where you have successfully managed similar tasks or projects.
Showcase Soft Skills: Given the customer-oriented nature of the role, highlight your strong organizational skills, adaptability, and problem-solving abilities. Provide examples of how you've effectively communicated with customers or handled challenging situations.
Prepare for Interviews: Since the application process includes an initial telephone discussion followed by a face-to-face interview, prepare by practicing common interview questions related to water quality and customer service. Be ready to discuss your qualifications and how they align with United Utilities' mission.
How to prepare for a job interview at Reed Talent Solutions
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and prioritize tasks. Provide examples of how you've successfully scheduled and organized work in previous roles, especially in a customer-oriented environment.
✨Demonstrate Your Customer Service Experience
Since the role involves dealing with customers, be ready to share specific instances where you've handled difficult customer interactions. Highlight your ability to provide clear information and advice under pressure.
✨Emphasize Adaptability and Problem-Solving
Discuss your experience with learning new systems and managing unexpected challenges. Share examples that illustrate your problem-solving skills and how you've adapted to changing situations in the past.
✨Highlight Teamwork and Communication Skills
Prepare to talk about your experiences working in teams. Discuss how you communicate effectively with colleagues and stakeholders, and provide examples of successful collaborations that led to positive outcomes.
